ESCAET
6 Avenue de Grassi,
Aix-en-Provence, 13100,
France
Aix-en-Provence, 13100,
France
33 4 42 96 64 97
Education
ESCAET Technographics
ESCAET Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ESCAET and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 ESCAET employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ESCAET has purchased the following applications: Amadeus Cytric for Travel Management in 2014, Zendesk Chat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ESCAET is running and its propensity to invest more and deepen its relationship with Amadeus IT Group , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ESCAET revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ESCAET intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ESCAET Tech Stack and Enterprise Applications
ESCAET ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Cytric | Travel Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 ESCAET implemented Amadeus Cytric Travel & Expense as its Travel Management application to support travel and expense workflows tied to academic internships and market launch activities. The deployment focused on providing a Travel Management backbone for student project work and commercial launch activity rather than a broad enterprise transformation, aligning the application with the school s operational need to manage booking and expense processes for real company engagements.
The implementation emphasized core Travel Management capabilities within Amadeus Cytric, including travel booking orchestration, expense reporting and reconciliation, approval workflows and policy controls. Configuration work centered on mapping academic program requirements into expense approval chains and itinerary management, and configuring expense categories and receipt capture consistent with student and association use cases.
Operational coverage extended to campus teams, the student association BDE Escaet and partner company engagements such as Havas, Deluxe Driver and Amadeus as part of applied missions. The rollout was positioned for the French market and executed as a project managed launch, leveraging student internships and mission-based teams to perform configuration, pilot testing and market introduction activities.
Governance combined project management oversight with academic supervision, using structured student missions to both validate functional fit and to drive go to market tasks for Amadeus Cytric Travel & Expense. The program emphasized repeatable travel and expense workflows for academic placements and partner collaborations without presuming wider enterprise scale changes.
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ESCAET AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, ESCAET deployed Zendesk Chat on its website. The small French education provider ESCAET integrated Zendesk Chat to add a web chat channel for prospective students and current student support, aligning with Chatbots and Conversational AI use cases for website engagement. The implementation positioned Zendesk Chat as the front-line conversational interface supporting admissions inquiries and student services.
Configuration centered on the Zendesk Chat web widget, agent workspace, and chat routing rules, with canned responses and chat transcripts used to standardize replies and capture interaction history. Operational coverage focused on the public website and was managed by admissions and student support teams during staffed hours, with agent handoff workflows and transcript storage for later review. Governance included role based agent access, hours of availability controls, and basic reporting to monitor chat volumes and agent activity.
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ESCAET Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, ESCAET implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Google Workspace (Formerly Google G-Suite) is deployed as a cloud hosted SaaS suite delivering Gmail, Calendar, Drive, Docs and the Google Admin console across the organization.
The deployment covers administrative and academic functions and is used in conjunction with the ESCAET website to route institutional email and support collaboration workflows for staff and faculty. Configuration centers on domain management, user provisioning and group based access controls via the Google Admin console, leveraging shared drives, real time document editing and calendaring capabilities typical of the Collaboration category. The architecture reflects a compact cloud centric implementation appropriate for an organization of about 50 employees, centralizing email, document management and scheduling under Google Workspace (Formerly Google G-Suite).
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ESCAET CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ESCAET PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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ESCAET IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at ESCAET
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ESCAET Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ESCAET IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ESCAET digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD ESCAET Technographics
ESCAET is a Education organization based in France,
with around 50 employees and annual revenues of $5.0 million.
ESCAET operates a diverse technology stack with applications such as
Amadeus Cytric, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Travel Management, Chatbots and Conversational AI and Collaboration.
ESCAET has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amadeus IT Group, Zendesk and Google.
ESCAET recently adopted applications including
Intuit Mailchimp in 2021, Zendesk Service in 2020 and Hotjar in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ESCAET’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ESCAET’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ESCAET technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.