Pulau Pinang, 11900,
Malaysia
ESCATEC Technographics
ESCATEC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ESCATEC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 ESCATEC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ESCATEC has purchased the following applications: Microsoft 365 for Collaboration in 2020, HubSpot CMS for Web Content Management in 2022, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ESCATEC is running and its propensity to invest more and deepen its relationship with Microsoft , HubSpot , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ESCATEC revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ESCATEC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ESCATEC Tech Stack and Enterprise Applications
ESCATEC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 ESCATEC implemented Microsoft 365 to standardize Collaboration across its corporate communication and productivity stack. The deployment is documented publicly on the company website and was positioned to support an enterprise collaboration baseline for the Malaysia headquartered manufacturing organization.
The implementation of Microsoft 365 included core Collaboration capabilities such as Exchange Online for corporate email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and Office desktop and web applications for coauthoring and productivity. Configuration work focused on tenant-level settings, mailbox and Teams provisioning, SharePoint site architecture, and OneDrive synchronization to support document management and team collaboration workflows.
Operational coverage extended across corporate functions including engineering, manufacturing support, supply chain, finance, and commercial teams within ESCATEC, with the Microsoft 365 tenant serving as the primary collaboration layer. The company website references the use of Microsoft 365 which aligns with an enterprise wide rollout rather than an isolated pilot.
Governance was implemented through centralized IT tenant administration, using identity and access controls, group and guest access policies, and information protection controls to manage document sharing and external collaboration. Provisioning workflows and policy enforcement were organized to standardize collaboration practices and secure company data within the Microsoft 365 environment.
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ESCATEC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2022 | 2022 |
In 2022, ESCATEC implemented HubSpot CMS on their public website, adopting HubSpot CMS for Web Content Management to centralize marketing content, page delivery, and editorial workflows. The year 2022 marks the formal rollout of HubSpot CMS as the primary Web Content Management application for ESCATEC's site operations.
The deployment uses HubSpot CMS cloud hosted architecture and was configured with responsive templates, a drag and drop page editor, landing pages, blog management, form handling, SEO tooling, content staging, and version control to support iterative page builds and campaign landing pages. Configuration focused on reusable templates and modular components to standardize layouts and reduce time to publish.
Operational ownership is centered in marketing and web operations, with role based access controls, defined editor and publisher roles, and formalized content review and publishing approvals to enforce brand and compliance controls across ESCATEC sites. The implementation aligns ESCATEC HubSpot CMS Web Content Management with established editorial governance and web operations processes.
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ESCATEC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, ESCATEC implemented Hotjar on its corporate website. The Hotjar deployment is aligned with Customer Experience objectives and is focused on capturing web visitor behavior to support UX analysis and digital engagement insights.
The implementation uses the Hotjar client side tracking snippet embedded across site pages to enable session recordings, heatmaps, conversion funnels, and on page feedback widgets, configured to capture desktop and mobile interactions. Operational ownership is assigned to ESCATEC's digital marketing and product management teams to drive UX prioritization and conversion analysis, with governance focused on data collection scope and privacy compliance.
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Marketing Automation | CRM |
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2022 | 2022 |
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ESCATEC EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Environmental, Social, and Governance (ESG) | EPM |
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2015 | 2015 |
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ESCATEC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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ESCATEC SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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ESCATEC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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ESCATEC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ESCATEC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ESCATEC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-22 | ESCATEC | Evaluated | Accesso | Accesso | eCommerce | eCommerce |
| 2025-01-08 | ESCATEC | Evaluated | Oracle | Oracle OPERA Cloud PMS | Hotel Property Management | ERP Services and Operations |