Esker
113 Boulevard de la Bataille de Stalingrad,
Lyon, 69100,
France
Lyon, 69100,
France
33 4 72 83 46 46
Professional Services
Esker Technographics
Esker Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Esker and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Esker employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Esker has purchased the following applications: SAP S/4 HANA for ERP Financial in 2023, Absorb LMS for Learning and Development in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Esker is running and its propensity to invest more and deepen its relationship with SAP , Absorb , Paylocity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Esker revenues, which have grown to $245.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Esker intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Esker Tech Stack and Enterprise Applications
Esker ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | Applium | 2023 | 2023 |
In 2023, Esker migrated from SAP ERP ECC 6.0 to SAP S/4 HANA. The migration established SAP S/4 HANA as the company core system in the ERP Financial category, consolidating transactional finance and operational accounting onto a single SAP S/4 HANA platform.
The implementation deployed SAP S/4 HANA On Premise with hosting on Microsoft Azure and configured the FI, CO, SD, and MM modules. Configuration work focused on financial close and ledger processing, cost controlling, order to cash flows, and procure to pay workflows consistent with ERP Financial functional scope, with SAP S/4 HANA serving as the transactional source of record while Azure provided the underlying platform hosting.
Applium served as the system integrator for the 2023 rollout, leading configuration, data migration from SAP ERP ECC 6.0, and cutover activities. Operational coverage included finance, controlling, sales order management, and materials management, and governance centered on consolidated financial master data and harmonized operational processes under SAP S/4 HANA.
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ERP Financial | ERP |
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2023 | 2023 |
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ERP Financial | ERP |
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2023 | 2023 |
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Esker HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Absorb | Legacy | Absorb LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018 Esker implemented Absorb LMS to deliver corporate training and externally accessible courses through its website, aligning the deployment with the Learning and Development category. The implementation places Absorb LMS as a web‑facing learning portal, enabling web-accessible course delivery for Esker employees and external audiences via the company site.
Configuration and functional focus followed standard Learning and Development patterns, with emphasis on a centralized course catalog, user and role management, enrollment workflows, content delivery including packaged learning assets and video, assessment and completion tracking, and built-in reporting for learning administrators. Absorb LMS was configured to manage content lifecycle, learner profiles, and enrollment automation consistent with enterprise learning platform capabilities.
Operationally the solution is embedded into Esker’s public website to provide a branded learning experience and self-service registration, positioning the LMS as the primary delivery channel for training content. The implementation documentation highlights web portal integration rather than detailed backend system integrations, keeping the scope centered on online course distribution and learner administration.
Governance was executed through platform-level administrative controls and role-based access to manage course publication and enrollment, supporting training operations for professional services staff and external participants. The narrative emphasizes Absorb LMS as the implemented application, Esker as the company, and Learning and Development as the application category.
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Esker AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Esker deployed the Drift AI Chatbot on their website. The Drift AI Chatbot is implemented as a customer-facing conversational assistant, aligned with the Chatbots and Conversational AI category. The deployment is embedded in the web experience to handle real-time text interactions and initial user triage, with an architecture that emphasizes cloud-hosted conversational automation connected to the site presentation layer.
Functionally the Drift AI Chatbot is configured to perform lead qualification, automated response templates, and handoff workflows to human agents, consistent with Chatbots and Conversational AI capabilities. Operational scope centers on website-driven customer engagement supporting sales and customer support workflows across Esker professional services offerings. Governance and process work focuses on conversational script management, escalation rules for agent takeover, and analytics tracking for iterative tuning.
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Esker Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2021 | 2021 |
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Esker Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Esker SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2023 | 2023 |
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Supply Chain Management | SCM |
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2023 | 2023 |
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Esker CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Lead Generation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Esker ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Esker IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Esker CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Esker
| First Name | Last Name | Title | Function | Department | Phone | |
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Customer Experience Manager - Customer Success Management EMEA | Manager | Customer Service | |
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Corporate Marketing Manager | Manager | Marketing | |
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Customer Success Manager | Manager | Customer Service | |
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Apps Being Evaluated by Esker Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Esker IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Esker digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Esker Technographics
Esker is a Professional Services organization based in France,
with around 1100 employees and annual revenues of $245.0 million.
Esker operates a diverse technology stack with applications such as
SAP S/4 HANA, Absorb LMS and Drift AI Chatbot,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
Esker has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Absorb and Drift.
Esker recently adopted applications including
SAP S/4 HANA in 2023, SAP S/4 HANA - Controlling (CO) in 2023 and SAP S/4 HANA - Financial Accounting (FI) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Esker’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Esker’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Esker technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.