ESM Solutions Corporation
Suite 2500, Two Commerce Square, 2001 Market Street,
Philadelphia, 19103, PA,
United States
Philadelphia, 19103, PA,
United States
1 877-969-7246
Professional Services
ESM Solutions Corporation Technographics
ESM Solutions Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ESM Solutions Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 ESM Solutions Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ESM Solutions Corporation has purchased the following applications: Microsoft 365 for Collaboration in 2016, Zendesk Service for Customer Support in 2015, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ESM Solutions Corporation is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ESM Solutions Corporation revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ESM Solutions Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ESM Solutions Corporation Tech Stack and Enterprise Applications
ESM Solutions Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, ESM Solutions Corporation deployed Microsoft 365 as its Collaboration platform. The 50-employee professional services firm provisioned a cloud-hosted Microsoft 365 tenant to centralize email, document storage, and team collaboration across its consulting workflows.
Microsoft 365 implementation includes standard Collaboration category capabilities such as Exchange Online for mail, SharePoint for document management, Teams for synchronous collaboration, OneDrive for personal file storage, and Azure Active Directory for identity and access management, consistent with small firm provisioning patterns. ESM Solutions Corporation uses Microsoft 365 to support internal collaboration, document management, and client deliverable coordination, and the company’s public website references Microsoft 365 as part of its external presence. Governance is executed through tenant administrative controls, role based access and license management, aligning user provisioning and collaboration policies with professional services operational practices.
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Collaboration | Collaboration |
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2021 | 2021 |
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ESM Solutions Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, ESM Solutions Corporation implemented Zendesk Service. The deployment placed Zendesk Service as a cloud-hosted, website-embedded customer intake and support front end to consolidate client inquiries from the corporate web presence.
Zendesk Service was configured to provide core Customer Support capabilities including ticketing, a web-embedded support widget, an online self-service knowledge base, email intake, and agent-facing workflows such as views, macros, and automation rules. The implementation emphasized case lifecycle management, configurable SLA priorities, and reporting dashboards typical of a Customer Support platform.
The technical footprint centers on a SaaS deployment model with the primary integration point being the company website where the web widget captures requests and routes them into Zendesk Service. Operational coverage is company-wide across ESM Solutions Corporation, supporting client services and operations teams within the United States.
Governance was organized around support agent roles, tiered escalation workflows, and administrative configuration controls to manage ticket routing, permissions, and predefined response templates. The rollout established a single system of record for support interactions and standardized operational procedures for triage and resolution within the Customer Support function.
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ESM Solutions Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, ESM Solutions Corporation deployed Microsoft Azure Cloud Services to host its public website and run web-facing application workloads. Microsoft Azure Cloud Services serves as the company's Application Hosting and Computing Services platform, providing centralized infrastructure for web hosting, application delivery, and storage of site assets. The implementation places the website and associated application workloads on a cloud-native hosting stack rather than local servers, consolidating compute and storage under Azure.
The deployment leverages platform and infrastructure capabilities typical of Application Hosting and Computing Services, including virtual machine based compute, platform app services, and object storage for static content, with Azure management used for provisioning and operational controls. Operational scope covers IT support for the firm’s website and client-facing applications for the 50-person professional services organization in the United States, and governance is aligned to internal IT processes with role based access control and centralized provisioning. Microsoft Azure Cloud Services therefore functions as the primary hosting and computing layer for ESM Solutions Corporation’s web presence and application operations.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ESM Solutions Corporation
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Apps Being Evaluated by ESM Solutions Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ESM Solutions Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ESM Solutions Corporation digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD ESM Solutions Corporation Technographics
ESM Solutions Corporation is a Professional Services organization based in United States,
with around 50 employees and annual revenues of $22.0 million.
ESM Solutions Corporation operates a diverse technology stack with applications such as
Microsoft 365, Zendesk Service and Microsoft Azure Cloud Services,
covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.
ESM Solutions Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Zendesk.
ESM Solutions Corporation recently adopted applications including
CodeTwo Email Signatures in 2021, Salesforce Sales Cloud in 2021 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ESM Solutions Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ESM Solutions Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ESM Solutions Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.