ESPM
Rua Dr. Alvaro Alvim, 123 / Rua Joaquim Tavora, 1240 - Vila Mariana,
Sao Paulo, 04018-010, Sao Paulo,
Brazil
Sao Paulo, 04018-010, Sao Paulo,
Brazil
55 11 5085-4600
Education
ESPM Technographics
ESPM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ESPM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 ESPM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ESPM has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2011, Oracle PeopleSoft HCM for Core HR in 2011, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ESPM is running and its propensity to invest more and deepen its relationship with Oracle , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ESPM revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ESPM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ESPM Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2011 | 2012 |
In 2011, ESPM implemented Oracle PeopleSoft ERP across its academic, administrative/financial and human resources areas. The Oracle PeopleSoft ERP deployment addressed the institution's ERP Financial needs while centralizing student administration, administrative finance and HR management functions under a single application platform.
The implementation encompassed configuration of academic administration capabilities, financial management workflows and core HR modules. Financial scope included category-aligned capabilities such as general ledger, accounts payable, accounts receivable, budgeting and financial reporting, while HR workstreams covered employee records, position management and transactional HR processes.
Project execution followed a design and implementation approach, with phased delivery across administrative departments and academic units. Governance was organized to align academic and administrative processes, with configuration-led standardization of workflows and institutional controls during rollout.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2011 | 2012 |
In 2011, ESPM implemented Oracle PeopleSoft HCM for Core HR. The project executed the Peoplesoft ERP design and implementation across academic, administrative/financial and human resources areas within the institution.
The Oracle PeopleSoft HCM deployment concentrated on configuring Core HR capabilities to support academic personnel administration and institutional workforce administration. Functional design covered position and job structures, HR records and academic staffing workflows, with configuration to align HR processes and administrative financial interfaces.
Deployment was organized as a centralized PeopleSoft HCM instance to consolidate academic, administrative/financial and HR process handling within a single application environment. The architecture emphasized standardizing data models and service definitions across departments, and applied configuration segregation aligned to academic and administrative domains.
Project governance included formal design and implementation controls, phased rollout sequencing by functional area, and configuration validation to standardize operational workflows. The program embedded change control and process configuration to support adoption by HR, finance and academic administration teams.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 ESPM implemented Hubspot Live Chat on its public website, adopting Chatbots and Conversational AI capabilities to enable real time visitor engagement and conversational lead capture. The deployment centered on the Hubspot Live Chat web widget embedded across the institucional site in Brazil, aligning live messaging with web engagement and inbound inquiry handling.
The implementation included configuration of conversational flows, welcome messages, canned responses, lead capture forms and transcript logging to support marketing, enrollment and student support workflows. Governance was managed by digital marketing and web operations through standardized playbooks and response templates, with the chat widget serving as the primary operational channel for website based conversational interactions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2011 | 2012 |
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Collaboration | Collaboration |
|
2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
|
2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
|
2010 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2013 | 2013 |
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Community Management | CRM |
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2013 | 2013 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ESPM
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ESPM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ESPM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ESPM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ESPM Technographics
ESPM is a Education organization based in Brazil,
with around 1000 employees and annual revenues of $70.0 million.
ESPM operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Oracle PeopleSoft HCM and Hubspot Live Chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
ESPM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and HubSpot.
ESPM recently adopted applications including
WooCommerce in 2021, Hotjar in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ESPM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ESPM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ESPM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.