Kingston, x,
Jamaica
Essential Medical Services Technographics
Essential Medical Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Essential Medical Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Essential Medical Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Essential Medical Services has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, WooCommerce for eCommerce in 2021, Automattic Jetpack CRM for CRM in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Essential Medical Services is running and its propensity to invest more and deepen its relationship with Google , Automattic , Bitrix24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Essential Medical Services revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Essential Medical Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Essential Medical Services Tech Stack and Enterprise Applications
Essential Medical Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Essential Medical Services implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration services for its 100 person organization in Jamaica. The deployment established Google Workspace (Formerly Google G-Suite) as the corporate collaboration layer supporting email, calendar, file storage and document collaboration for administrative and clinical support functions.
The implementation utilized Google Workspace standard SaaS architecture with domain-managed user accounts and an administrator console to govern organizational units, access controls, and mobile device management. Functional modules include Gmail for domain email, Google Calendar for scheduling, Google Drive and Docs for shared document management, and Google Groups for role based distribution and internal communications, reflecting typical Collaboration category capabilities.
Operational coverage centers on corporate communications, appointment scheduling and administrative workflows across clinical administration and operations, with evidence of domain email integration surfaced on the company website. Governance is centered on a centralized admin model, role based user provisioning and organizational unit configuration to align access and compliance controls with departmental responsibilities.
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Essential Medical Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Essential Medical Services deployed WooCommerce on its public website. The company implemented WooCommerce from Automattic as its chosen eCommerce solution to enable online storefront functionality and order capture for its Jamaica-based operations.
The implementation uses WooCommerce as a WordPress plugin, configured through the site admin console to manage core eCommerce workflows. Functional capabilities implemented include product catalog management, shopping cart and checkout flows, customer account handling, order management and basic inventory controls, along with pricing, tax and promotion settings typical of the eCommerce category.
Operational coverage is at the corporate website level with the deployment supporting sales, customer service and fulfillment workflows. Governance is handled through WordPress site administration and role-based permissions, with configuration and extension management performed in the site admin to control storefront behavior and extensions for payment and shipping connectivity using the WooCommerce extension framework.
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Essential Medical Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2014 | 2014 |
In 2014, Essential Medical Services deployed Automattic Jetpack CRM to support patient outreach and contact management on its public website. The Automattic Jetpack CRM instance is embedded in the website to capture inbound patient inquiries, create and maintain contact records, and centralize communication threads accessible to front desk and administrative users, aligning with the CRM category needs of a 100 employee healthcare provider in Jamaica.
Configuration emphasizes CRM-aligned capabilities such as contact management, custom fields, tagging and segmentation, activity timelines, and built in email communication workflows to manage patient correspondence from the web touchpoint. Operational coverage focuses on front office patient services and administrative departments, with governance handled through website based administration and internal workflow rules that route inquiries and record interactions for appointment coordination and ongoing patient engagement.
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Essential Medical Services PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2013 | 2013 |
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Essential Medical Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Essential Medical Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Essential Medical Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||