Essenzahome
Essenzahome Technographics
Essenzahome Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Essenzahome and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Essenzahome employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Essenzahome has purchased the following applications: Exact Globe for ERP Financial in 2012, Zendesk Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Essenzahome is running and its propensity to invest more and deepen its relationship with Exact Software , Adyen , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Essenzahome revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Essenzahome intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Essenzahome Tech Stack and Enterprise Applications
Essenzahome ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Globe | ERP Financial | ERP | n/a | 2012 | 2013 |
In 2012 Essenzahome implemented Exact Globe as its ERP Financial system to consolidate export-focused customer service and order-to-cash workflows. The deployment centralized order processing, delivery creation and invoicing under Exact Globe to support export activities recorded between 2011 and 2013, aligning the company Application Category Business Function as Essenzahome Exact Globe ERP Financial customer service and distribution operations.
Configuration work concentrated on standard ERP Financial capabilities for order management, invoicing and export documentation. Exact Globe was used to process sales orders, generate deliveries, and produce required shipment documentation including letters of credit, certificates of origin, EUR1, proforma invoices and bills of lading, and to record complaint handling, price management and promotional follow up within transactional workflows.
Operational coverage included Customer Service, Purchasing and Planning, Sales Support and the Distribution Center, with processes to coordinate direct shipments both within and outside the EU. Daily coordination workflows were established in Exact Globe between Customer Service and Purchasing & Planning to monitor stock, delivery times and promotional pricing, and to align customer-specific wishes with warehouse and distribution activities.
Governance focused on establishing a customer data system inside Exact Globe where all customer requirements and special instructions are recorded, enabling consistent handling across teams. The stated result of the implementation was the setup of a customer data system capturing all customer requirements and wishes, which informed invoicing and shipment processing in Exact Globe.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2019 | 2019 |
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Essenzahome AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Essenzahome deployed Zendesk Chat on its ecommerce website, using the Chatbots and Conversational AI application to manage real-time customer interactions. Essenzahome is a Netherlands-based distribution company with approximately 70 employees, and the implementation centers on the website embedded chat widget provided by Zendesk Chat for live visitor engagement and query capture.
The Zendesk Chat implementation emphasizes standard Chatbots and Conversational AI capabilities, including an embedded web chat interface, real-time messaging, visitor session monitoring, canned responses and basic chat automation, and chat transcript capture for follow up. Operational coverage is focused on customer service and online sales touchpoints, with the company routing incoming website chats to its customer support team and adjusting agent workflows to handle live web inquiries; governance revolves around web channel handling and support queue management rather than cross-system integrations.
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Essenzahome Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Essenzahome implemented Microsoft 365 in a cloud-first Collaboration deployment to support its 70-employee distribution business in the Netherlands. The deployment designated Microsoft 365 as the primary productivity and collaboration platform across commercial, operations, and back-office functions.
The Microsoft 365 implementation encompassed Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration and meetings, OneDrive for Business for personal file synchronization, and Office desktop applications for authoring. Tenant configuration included user provisioning and single sign-on via Azure Active Directory, mailbox and site collection provisioning, and baseline information governance controls such as retention policies and role-based access settings.
Public site references indicate Microsoft 365 is used on their website, aligned with internal content and communications workflows. Operational coverage focused on sales, customer service, and logistics teams within the Netherlands, with centralized cloud delivery and standardized collaboration workflows for product content, order communications, and supplier correspondence.
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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Essenzahome Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2012 | 2013 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Essenzahome eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2012 | 2012 |
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Product Information Management | eCommerce |
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2017 | 2017 |
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Essenzahome CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Essenzahome ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Essenzahome PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Essenzahome IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Essenzahome
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Essenzahome Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Essenzahome IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Essenzahome digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Essenzahome Technographics
Essenzahome is a Distribution organization based in Netherlands,
with around 70 employees and annual revenues of $8.0 million.
Essenzahome operates a diverse technology stack with applications such as
Exact Globe, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Essenzahome has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exact Software, Zendesk and Microsoft.
Essenzahome recently adopted applications including
Typeform in 2022, Bannerwise Platform in 2022 and Adyen in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Essenzahome’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Essenzahome’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Essenzahome technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.