Northampton, NN6 7BX,
United Kingdom
Esteiro Business Solutions Technographics
Esteiro Business Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Esteiro Business Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Esteiro Business Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Esteiro Business Solutions has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2017, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Esteiro Business Solutions is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Esteiro Business Solutions revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Esteiro Business Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Esteiro Business Solutions Tech Stack and Enterprise Applications
Esteiro Business Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Esteiro Business Solutions implemented LiveChat on its public website. LiveChat serves as Esteiro Business Solutions' Chatbots and Conversational AI solution for real-time customer engagement and front-line inquiry handling.
The deployment centers on the LiveChat web widget embedded into the corporate site, configured to support live agent conversations, automated greetings and canned responses, and basic visitor context to inform agent routing. Operational scope is focused on sales and client support workflows for the professional services firm, with the system instrumented to manage inbound customer inquiries and qualify leads prior to human follow up. Governance is expressed through defined chat operating hours and agent assignment rules to structure response workflows and handoffs.
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Esteiro Business Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Esteiro Business Solutions implemented Microsoft 365 to provide core Collaboration capabilities for the firm. The Professional Services company headquartered in the United Kingdom provisioned a cloud tenant and user accounts to support roughly 30 employees across delivery and client engagement functions.
The Microsoft 365 deployment centered on Exchange Online for enterprise email, SharePoint Online for document management and intranet sites, Microsoft Teams for real time collaboration and meetings, OneDrive for Business for user file sync, and the Office suite for productivity. Microsoft 365 was configured to support common collaboration workflows such as project document versioning, team channels for client projects, and centralized calendaring.
Public references show Microsoft 365 is in use on their website, indicating tenant level services are active for external email and site integration. Identity and access were handled within the Microsoft 365 identity stack using Azure Active Directory for user authentication and centralized administration, with provisioning scaled to the firm size and staffed roles.
Governance was established through the Microsoft 365 admin center with role based administration, mailbox and SharePoint site policies, and basic compliance controls applied to support professional services workflows. The implementation narrative focuses on cloud first Collaboration architecture, standard Microsoft 365 modules, and tenant level operational coverage without external system integrator involvement.
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Esteiro Business Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023, Esteiro Business Solutions implemented Zoominfo Platform for Account Based Marketing, deploying the Zoominfo Platform as a web-facing SaaS integration on their corporate website. The implementation centers on account identification and contact enrichment workflows, enabling marketing and sales teams to capture company and visitor-level signals directly from website interactions and maintain enriched account records for targeted outreach.
Configuration focused on standard Account Based Marketing capabilities, including segmented target account lists, contact and company data enrichment, and intent signal capture to drive prioritized outreach and campaign orchestration. The deployment was scoped to the sales and marketing functions within the 30-person professional services firm, with configuration to feed existing CRM and marketing automation workflows and to support account-focused lead routing and sales enablement processes.
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Lead Generation | CRM |
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2014 | 2014 |
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Esteiro Business Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Esteiro Business Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Esteiro Business Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Esteiro Business Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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