Esurance
650 Davis St,
San Francisco, 94111, CA,
United States
San Francisco, 94111, CA,
United States
1 415-875-4500
Insurance
Esurance Technographics
Esurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Esurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Esurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Esurance has purchased the following applications: Oracle Peoplesoft Expenses for Expense Management in 2016, Microsoft Power BI for Analytics and BI in 2015, Adobe Connect for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Esurance is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , LexisNexis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Esurance revenues, which have grown to $900.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Esurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Esurance Tech Stack and Enterprise Applications
Esurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft Expenses | Expense Management | ERP | n/a | 2016 | 2016 |
In 2016, Esurance implemented Oracle Peoplesoft Expenses for Expense Management to centralize executive travel and expense reporting for its senior leadership. The deployment focused on processing and submitting expense reports for four senior leaders, with the Oracle Peoplesoft Expenses application used as the central submit-and-approval interface.
Oracle Peoplesoft Expenses was configured to support standard expense report creation and submission workflows, with document organization and archives maintained to enable instant retrieval of receipts and itineraries. Configuration emphasized executive-level usage, supporting travel-related expense lines, itemized receipt attachments, and routed approval steps consistent with corporate expense policy.
Operational coverage extended across the executive office and finance functions, with explicit day-to-day activities including maintaining Microsoft Outlook calendars, emails, and contacts for two Chief Officers and two Vice Presidents, coordinating meetings and conference rooms, and arranging virtual meeting tools when required. Travel coordination for flights, hotels, and ground transportation was managed alongside expense report submission into Oracle Peoplesoft Expenses, tying itinerary and booking details to expense records.
Governance and workflow practices centered on disciplined document management, consistent submission of expense reports via Oracle Peoplesoft Expenses, and coordinated routing to finance for reconciliation and approval. Administrative tasks such as phone and inquiry handling, ad-hoc project support, and organized archives complemented the Expense Management workflow, ensuring executive expense processing remained auditable and retrievable.
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Esurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Esurance implemented Microsoft Power BI to centralize analytics and reporting across disparate insurance data feeds. The initiative focused on collecting and integrating data of various formats and structures from different ceding companies into a central database for analysis and reporting. The implementation leveraged Microsoft platform tooling to establish an end to end data pipeline supporting corporate Analytics and BI functions.
Esurance built logical data models to describe entities and relationships and used SQL Server Integration Services to operationalize extraction, transformation and load. Developers created SSIS packages and used Business Intelligence Development Studio to import Excel layouts, transfer data between servers, load data into the warehouse, and archive incoming data files. Jobs were scheduled to run periodically and SSIS script tasks, lookup transformations and data flow tasks incorporated T-SQL, C# and Visual Basic for advanced cleansing and transformation. Microsoft Power BI was used to design interactive reports and dashboards from blended data sources, leveraging Power BI Desktop for visualization design and exploration.
The ETL layer moved data from an operational data store to a purpose built data warehouse, integrating multiple DBMS formats and Excel feeds from ceding entities. Power BI reports and dashboards consumed blended datasets for interactive exploration and reporting across analytics, reporting and business intelligence teams. The configuration emphasized repeatable ETL pipelines, archived source files and scheduled orchestration to maintain ongoing data freshness.
Governance activities included formal business requirement analysis, logical data model design and scheduled job management to enforce data quality and lineage. Development practices relied on SSIS package versioning, BIDS driven package definitions and script based transformations to codify transformation logic. The project centered on Microsoft Power BI within the Analytics and BI stack to provide self service exploration and standardized reporting for Esurance.
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Analytics and BI | Analytics and BI |
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2000 | 2000 |
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Esurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Esurance implemented Adobe Connect on its website. Adobe Connect is an Audio Video and Web Conferencing application used to provision browser-based meeting rooms, webinars, screen sharing, and session recording to support both customer-facing interactions and internal collaboration. The implementation is embedded on Esurance's public site to enable live customer engagements, virtual claims consultations, and agent training workflows, positioning Adobe Connect as a conferencing layer connecting customers, agents, and internal teams. Esurance Adobe Connect Audio Video and Web Conferencing supports customer service and agent collaboration across digital channels.
Configuration emphasized core Audio Video and Web Conferencing capabilities, including persistent meeting rooms, presentation sharing, attendee management, and recording for asynchronous review. Operational coverage is centered on customer service, claims, and distribution channels given the website integration, with access delivered through the web interface rather than via named third party system integrators. The narrative focuses on system architecture and functional modules implemented, without claims about measurable outcomes.
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Esurance eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Esurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Esurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Esurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Esurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Esurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Esurance
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager - Business Intelligence | Manager | IT | |
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Senior Business Intelligence Manager | Manager | IT | |
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Business Intelligence Manager | Manager | IT | |
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CFO | CXO | Finance | |
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VP & Controller | VP | Finance | |
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Senior Manager of Internal Audit and Risk Management | Manager | Risk | |
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Vice President Corporate Planning and Analysis | VP | Operations | |
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Vice President of Human Resources | VP | HR | |
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Managing Director,Head of Product Engineering and CIO | Director | Finance | |
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Sr Manager Financial Reporting & Systems | Manager | IT | |
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VP of HR | VP | HR | |
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Payroll Manager | Manager | Finance | |
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President | CXO | Finance | |
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Apps Being Evaluated by Esurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Esurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Esurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Esurance Technographics
Esurance is a Insurance organization based in United States,
with around 4000 employees and annual revenues of $900.0 million.
Esurance operates a diverse technology stack with applications such as
Oracle Peoplesoft Expenses, Microsoft Power BI and Adobe Connect,
covering areas like Expense Management, Analytics and BI and Audio Video and Web Conferencing.
Esurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Adobe Systems.
Esurance recently adopted applications including
Adobe Connect in 2021, Yotpo Reviews in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Esurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Esurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Esurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.