List of Duck Creek Rating Customers
Boston, MA, 02210,
United States
Since 2010, our global team of researchers has been studying Duck Creek Rating customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Duck Creek Rating for Insurance Pricing and Rating Engine from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Duck Creek Rating for Insurance Pricing and Rating Engine include: Progressive Casualty Insurance Company, a United States based Insurance organisation with 70053 employees and revenues of $87.64 billion, Allstate, a United States based Insurance organisation with 53000 employees and revenues of $67.07 billion, American International Group, a United States based Insurance organisation with 22100 employees and revenues of $26.78 billion, Old Republic, a United States based Insurance organisation with 9500 employees and revenues of $9.14 billion, AXIS Capital USA, a United States based Insurance organisation with 1500 employees and revenues of $4.50 billion and many others.
Contact us if you need a completed and verified list of companies using Duck Creek Rating, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Duck Creek Rating customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allstate | Insurance | 53000 | $67.1B | United States | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2013 | n/a |
In 2013, Allstate implemented Duck Creek Rating, an Insurance Pricing and Rating Engine. Duck Creek Rating was embedded within Allstate Commercial Insurance product workstreams to support pricing, rating and premium calculations for commercial auto offerings.
Configuration and functional work emphasized policy workflow and billing workflow capabilities, rating premiums, forms management, UI pages and versioning. Implementation activities included preparing code change documentation, conducting peer reviews, performing unit testing, and applying Duck Creek Manuscript techniques learned during structured training.
Operational scope centered on the Commercial Auto Product team and production support teams, impacting product development and incident management business functions. Integrations and operational coverage referenced payments flows, version control and diagnostic integration points, with investigations using SQL, production logs and debug tools to perform data fixes and root cause analysis.
Governance and rollout employed Agile processes, task tracking in ADO and Version-One, ticketing with SLA-driven prioritization, formal change orders and approved deployment processes, and production validations conducted outside working hours for releases. The team reported improved Agile processes, met PI planned goals and completed Duck Creek training assessments, signaling stabilized operational use of Duck Creek Rating.
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American International Group | Insurance | 22100 | $26.8B | United States | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2013 | Mindtree Limited |
In 2013 American International Group implemented Duck Creek Rating, deploying Duck Creek Rating as an Insurance Pricing and Rating Engine to centralize commercial and middle market underwriting and rating workflows. The implementation targeted underwriting, policy administration, and risk management functions within the Property and Casualty insurance organization, with explicit emphasis on Commercial Property Underwriters and Middle Market underwriting use cases.
Duck Creek Rating was configured to operate alongside pipelines for statement of values ingestion, data enrichment, and policy structure normalization including limits and deductibles. The solution was integrated into coverage capture and forms generation flows, with the Duck Creek Rating UI embedded into underwriting workbench screens to support day to day rating decisions and quote issuance.
The program engaged Mindtree Limited as the system integrator, and integrated with Pega based pipelines and an existing IBM WebSphere application tier while leveraging a microservices and API layer hosted on AWS to surface exposure data and policy data to rating services. Operational scope covered cross functional workflows across underwriting, policy capture, rating calculation, and forms production, enabling end to end flow between front end underwriting consoles and the rating engine.
Governance and delivery were led by a senior business analyst who acted as de facto project manager and product owner for a $2M Middle Market underwriting modernization effort, owning planning and estimation. Explicit outcomes recorded during the engagement included a reported reduction in underwriting data preparation from weeks to under one day and a tenfold data throughput increase, achieved through the combined Pega pipelines, API microservices layer, and Duck Creek Rating integration.
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American International Group (UK) | Insurance | 1028 | $256M | United Kingdom | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2013 | n/a |
In 2013, American International Group (UK) implemented Duck Creek Rating as the core Insurance Pricing and Rating Engine for a program to integrate its Financial Lines and Multinational insurance products with the Accenture Duck Creek Insurance Pricing Tool. The deployment was managed from AIG's Commercial Change function and positioned Duck Creek Rating to centralize pricing logic and product configuration for commercial lines.
The implementation focused on rating and product configuration capabilities of Duck Creek Rating, with explicit delivery of rating rules, rate tables, and product definition artifacts for Financial Lines and Multinational offerings. Functional execution included documented UAT test plans, defined UAT test scripts, issue triage to classify items as defects or change requests, and an escalation and prioritization workflow for remediation and change control.
Integration work tied insurer product definitions and pricing workflows into the Accenture Duck Creek Insurance Pricing Tool environment, and operational testing was coordinated across 13 European countries. The scope of operational coverage included Product Managers and distributed UAT testers, with daily progress reporting to align cross-border testing efforts and ensure consistent configuration across markets.
Governance was formalized through daily UAT progress update meetings chaired by the Business Analyst, daily progress reports and a documented test completion report, and an approval gate requiring UAT signoff from all Product Managers. The project outcome explicitly included obtaining UAT signoff confirming approval to go live, and issue management practices recorded defects and change requests for prioritized follow up.
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Anchor General Insurance Agency | Insurance | 260 | $90M | United States | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2017 | n/a |
In 2017, Anchor General Insurance Agency deployed Duck Creek Rating via Duck Creek OnDemand, aligning the implementation with the Insurance Pricing and Rating Engine category. The rollout targeted Anchor General’s non standard private passenger automobile programs across California, Texas, Arizona, Washington and Oregon, with planned expansion into additional states.
The implementation provisioned Duck Creek Rating as part of a broader Duck Creek Suite approach that included Duck Creek Policy and Rating, Duck Creek Billing and Duck Creek Claims, configured to operate independently or as an integrated P&C lifecycle solution. The project leveraged Duck Creek OnDemand ready to run non standard auto content to support underwriting and quoting workflows, and used OnDemand services for motor vehicle records, police reports and other third party data inputs, which accelerated the timeline to about nine months.
Duck Creek OnDemand served as the hosted SaaS delivery layer, with Duck Creek Technologies managing the application, upgrades, infrastructure and extended vendor ecosystem services. Anchor General launched new agent and consumer portals enabling users to view bills, process payments, print ID cards, access policy information and submit claims, while initial capacity planning covered 3,000 concurrent policy and billing users with planned scaling to 10,000 concurrent users by year six.
Operational governance emphasized shifting Anchor General IT resources away from systems maintenance toward strategic initiatives, and the SaaS model supported expanded self service and customer and agent experience improvements. The selection also positioned Anchor General to explore new product types through digital channels, including short term insurance products.
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Arbella Insurance | Insurance | 1000 | $246M | United States | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2018 | Cognizant |
In 2018, Arbella Insurance implemented Duck Creek Rating as part of a broader adoption of Duck Creek OnDemand to support its Insurance Policy Administration needs for personal lines. Arbella engaged Cognizant as the systems integrator to implement Duck Creek Rating alongside complementary Duck Creek modules within Duck Creek OnDemand, positioning the deployment as a cloud SaaS platform for core policy and pricing capabilities.
The deployment included a focus on rating and product configuration, with Duck Creek Rating configured to support pricing workflows, product definition, and low code product configuration tools for faster market entry. Arbella also provisioned Duck Creek Policy, Billing, Claims, Insights, Producer, and Distribution Management as part of the same OnDemand suite to create integrated policy administration, billing orchestration, claims intake, and analytics capabilities across personal lines.
Architecture and operational coverage centered on Duck Creek OnDemand as the cloud service layer providing services, support, and computing resources while Cognizant managed implementation and integration activities. The implementation targeted personal lines underwriting, pricing, product management, agent distribution, and customer engagement workflows, with explicit emphasis on improving agent and customer interactions through tighter policy and rating integration.
Governance and process changes emphasized consolidation onto an evergreen platform and adoption of low code configuration to reduce time to market and increase product flexibility, with OnDemand taking day to day IT operations and application upgrades off Arbella's internal teams. Arbella articulated goals of advancing data analytics and integrating digital experiences to enable faster work on data, pricing, and products using Duck Creek Rating and the broader Duck Creek OnDemand suite.
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Insurance | 260 | $75M | United Kingdom | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2017 | n/a |
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Insurance | 700 | $382M | Australia | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2019 | n/a |
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Insurance | 1500 | $4.5B | United States | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2020 | n/a |
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Insurance | 1900 | $1.4B | United States | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2020 | n/a |
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Insurance | 220 | $125M | United States | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2020 | n/a |
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Buyer Intent: Companies Evaluating Duck Creek Rating
- Guidewire Germany, a Germany based Professional Services organization with 80 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Guidewire Germany | Professional Services | 80 | $8M | Germany | 2026-03-26 |