Etex UK
Wellington Rd,
Burton-on-Trent, DE14 2AP,
United Kingdom
Burton-on-Trent, DE14 2AP,
United Kingdom
44 12 8350-1555
Manufacturing
Etex UK Technographics
Etex UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Etex UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Etex UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Etex UK has purchased the following applications: Serrala FinanceSuite for AP Automation in 2015, MHR iTrent HR for Core HR in 2023, HappyFox Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Etex UK is running and its propensity to invest more and deepen its relationship with Serrala , MHR (formerly MidlandHR) , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Etex UK revenues, which have grown to $616.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Etex UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Etex UK Tech Stack and Enterprise Applications
Etex UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP | n/a | 2015 | 2015 |
Etex UK implemented Serrala FinanceSuite in 2015 to centralize AP Automation for the Etex Group IEUK Shared Service Centre. The deployment supported the Shared Service Centre based at Etex Exteriors UK Limited and was scoped to provide accounts payable, financial accounting, and taxation services to Etex group companies operating in the United Kingdom and Ireland.
The Serrala FinanceSuite implementation focused on core AP Automation capabilities including centralized invoice capture and validation, electronic invoice routing and approvals, supplier master record controls, and exception handling workflows. Serrala FinanceSuite was configured to establish a central invoice repository and to automate standard invoice to payment processing flows, aligning AP processing with shared service operating procedures.
Integrations were implemented at a business process level to align AP Automation with group accounting and tax reporting workflows used by the IEUK Shared Service Centre, and the solution covered finance, accounts payable, and taxation teams across the UK and Ireland. The deployment emphasized automated approval routing and audit trail capture to support control requirements across multiple legal entities within the Etex group.
Governance was centralized under the IEUK Shared Service Centre with standardized supplier onboarding and role based approval controls to enforce consistent AP policies and processes across covered entities. Rollout and operational ownership rested with the shared service finance leadership, which used Serrala FinanceSuite to operationalize standardized AP workflows and improve transactional control across its UK and Ireland footprint.
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Etex UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2023 | 2023 |
In 2023, Etex UK implemented MHR iTrent HR as its enterprise Core HR solution. The deployment introduced MHR iTrent HR across HR and payroll operations for the company's UK employee base of approximately 1,300, and payroll staff have been operating within iTrent since April 2023 with a Payroll Manager recording active use from April 2023 onward. The implementation focused on centralizing employee records, payroll processing, and HR administration under a single Core HR platform to standardize personnel data and payroll runs.
Configuration work emphasized core personnel data management, payroll module setup, absence and leave tracking, employee self-service and manager self-service workflows, and automation of payroll events consistent with Core HR capabilities. Governance was organized around HR administrators and the payroll function managing exception handling and payroll run approvals, with operational coverage targeting UK HR and payroll processes and day to day use by HR and payroll teams at the Burton upon Trent location and company-wide personnel administration.
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Payroll | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Etex UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HappyFox | Legacy | HappyFox Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Etex UK deployed HappyFox Chat on its public website under the Chatbots and Conversational AI category. HappyFox Chat was implemented as the primary web facing conversational interface to handle real time customer inquiries and to surface support guidance through the corporate site.
The implementation centered on a web chat widget and conversational workflows, configured to provide automated replies, canned responses, and agent handoff for live support. Conversation transcripts and session metadata were captured to support customer service workflows and record keeping, reflecting standard Chatbots and Conversational AI capabilities.
Operational scope covered the United Kingdom facing website and frontline customer service teams, aligning web inquiries with existing support channels. Governance focused on standardized conversational scripts and escalation workflows to ensure consistent handling of web originated requests and to centralize web based inquiry intake.
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Etex UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Etex UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Etex UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Etex UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Etex UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Financial Controller | Director | Finance | |
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Company Finance Manager | Manager | Finance | |
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SAP APO Application Consultant - Supply Chain Planning and Execution | Manager | Supply Chain | |
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Country HR Lead | Director | HR | |
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Payroll Manager | Manager | HR | |
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Senior Regional Human Resources Business Partner | Director | HR | |
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Divisional HR Partner - Remagin & Etex Industry | Director | HR | |
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Apps Being Evaluated by Etex UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Etex UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Etex UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Etex UK Technographics
Etex UK is a Manufacturing organization based in United Kingdom,
with around 1300 employees and annual revenues of $616.0 million.
Etex UK operates a diverse technology stack with applications such as
Serrala FinanceSuite, MHR iTrent HR and HappyFox Chat,
covering areas like AP Automation, Core HR and Chatbots and Conversational AI.
Etex UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, MHR (formerly MidlandHR) and HappyFox.
Etex UK recently adopted applications including
MHR iTrent HR in 2023, MHR iTrent Payroll in 2023 and SAP SuccessFactors Recruiting in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Etex UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Etex UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Etex UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.