Sao Paulo, 04543-900, SP,
Brazil
Eucatex Industria e Comercio Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Eucatex Industria e Comercio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2400 Eucatex Industria e Comercio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eucatex Industria e Comercio has purchased the following applications: Single Point CRM for CRM in 2020, AdOpt for Governance, Risk and Compliance in 2022, Amazon EC2 for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eucatex Industria e Comercio is running and its propensity to invest more and deepen its relationship with Single Point Technology , Contentsquare , Navegg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eucatex Industria e Comercio revenues, which have grown to $451.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eucatex Industria e Comercio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Single Point Technology | Legacy | Single Point CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Eucatex Industria e Comercio implemented Single Point CRM, a CRM, in Brazil to centralize customer service, sales and marketing processes and to manage omnichannel interactions and campaigns. The deployment focused on unifying customer-facing workflows and campaign management within the manufacturing company's commercial operations.
The implementation used Single Point CRM modules aligned to omnichannel messaging and marketing automation as indicated by vendor materials, including use of WhatsApp for conversational channels and marketing automation for campaign orchestration. Configuration emphasized contact and account consolidation, case management for service teams, and opportunity tracking for sales, reflecting typical CRM functional workflows.
Operational coverage included customer service, sales and marketing departments across Brazil, where Single Point CRM served as the system of record for interaction history and campaign execution. Available documentation highlights messaging channel integration such as WhatsApp and marketing automation capabilities, while no named back office or ERP integrations are documented.
Governance changes centered on centralizing interaction routing, standardizing campaign lifecycles and instituting shared workflows between service, sales and marketing to support omnichannel case handling and campaign approvals. Detailed rollout sequencing and phased user adoption metrics are not documented in the available sources.
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AdOpt | Legacy | AdOpt | Governance, Risk and Compliance | TRM | n/a | 2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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