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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Eucatex Industria e Comercio Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Single Point Technology Legacy Single Point CRM CRM CRM n/a 2020 2020
In 2020, Eucatex Industria e Comercio implemented Single Point CRM, a CRM, in Brazil to centralize customer service, sales and marketing processes and to manage omnichannel interactions and campaigns. The deployment focused on unifying customer-facing workflows and campaign management within the manufacturing company's commercial operations. The implementation used Single Point CRM modules aligned to omnichannel messaging and marketing automation as indicated by vendor materials, including use of WhatsApp for conversational channels and marketing automation for campaign orchestration. Configuration emphasized contact and account consolidation, case management for service teams, and opportunity tracking for sales, reflecting typical CRM functional workflows. Operational coverage included customer service, sales and marketing departments across Brazil, where Single Point CRM served as the system of record for interaction history and campaign execution. Available documentation highlights messaging channel integration such as WhatsApp and marketing automation capabilities, while no named back office or ERP integrations are documented. Governance changes centered on centralizing interaction routing, standardizing campaign lifecycles and instituting shared workflows between service, sales and marketing to support omnichannel case handling and campaign approvals. Detailed rollout sequencing and phased user adoption metrics are not documented in the available sources.
Customer Experience CRM 2022 2022
Data Management Platform CRM 2022 2022
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AdOpt Legacy AdOpt Governance, Risk and Compliance TRM n/a 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2022 2022
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Eucatex Industria e Comercio
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Eucatex Industria e Comercio Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Eucatex Industria e Comercio Technographics

Eucatex Industria e Comercio is a Manufacturing organization based in Brazil, with around 2400 employees and annual revenues of $451.9 million.

Eucatex Industria e Comercio operates a diverse technology stack with applications such as Single Point CRM, AdOpt and Amazon EC2, covering areas like CRM, Governance, Risk and Compliance and Application Hosting and Computing Services.

Eucatex Industria e Comercio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Single Point Technology, AdOpt and Amazon Web Services (AWS).

Eucatex Industria e Comercio recently adopted applications including Hotjar in 2022, Navegg in 2022 and Dinamize Automation in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Eucatex Industria e Comercio’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Eucatex Industria e Comercio’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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