Paris, 93130,
France
Euro-Assurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Euro-Assurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Euro-Assurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Euro-Assurance has purchased the following applications: Cegid Meta4 PeopleNet for Core HR in 2015, Dydu Chatbot for Chatbots and Conversational AI in 2017, Microsoft Power BI for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Euro-Assurance is running and its propensity to invest more and deepen its relationship with Cegid , Avaya , Do You Dream Up or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Euro-Assurance revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Euro-Assurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid Meta4 PeopleNet | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Euro-Assurance implemented Cegid Meta4 PeopleNet as its Core HR platform. The deployment supported 550 employees in France and included maintenance service and CEGID software assistance under the PUBLIC HRIS CIVI arrangement. The engagement focused on centralizing HR administration and personnel records within a single Core HR environment for the company.
Configuration of Cegid Meta4 PeopleNet concentrated on employee master data, organizational and position management, absence and leave administration, and workflow driven HR case management, reflecting typical Core HR capabilities. Security and role based access controls were configured to separate HR administrator and manager responsibilities, and template reporting plus audit trails were established to support personnel lifecycle events. The narrative explicitly references Cegid Meta4 PeopleNet to link the application to these functional modules.
Operational governance assigned system administration to Euro-Assurance's HR function, supplemented by ongoing maintenance service and CEGID software assistance to manage updates and support under PUBLIC HRIS CIVI. Rollout was oriented to central HR processes across the company to standardize transactional HR work and personnel records. Support arrangements emphasize continued CEGID assistance for software maintenance and HRIS sustainment.
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Payroll | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Do You Dream Up | Legacy | Dydu Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Euro-Assurance implemented Dydu Chatbot, a Chatbots and Conversational AI application to provide online assistance and to support its web-based insurance quotation and contracting workflows. The deployment focused on the company website and targeted site visitors, prospects, and clients who interact with the online simulation questionnaire used to obtain a tariff and to progress toward contract subscription. Euro-Assurance Dydu Chatbot Chatbots and Conversational AI supports customer facing sales and service workflows on the public site.
The Dydu Chatbot was configured to operate as a conversational layer for guided questionnaire completion, frequently asked question handling, and session continuity across a user visit. Configuration emphasized intent recognition and structured conversational flows that guide users through mandatory questionnaire fields required for tariff calculation, while capturing contact and identity data elements when provided by the user. Session persistence and identification were managed in concert with website cookies and online identifiers, enabling the chatbot to resume or continue interactions within the same browsing session.
Operational integration reflected coexistence with the site cookie and tracking ecosystem, the cookie policy listing a specific DYDU Chatbot cookie among analytics and social services cookies, and analytics tags used for audience measurement. Data collected through chat interactions are treated under Euro-Assurance data protection rules, the privacy policy naming personal data types such as name, email, postal address, telephone number, marital status, and IBAN. The policy establishes the legal basis of interest legitimate for processing, retention windows for clients and prospects, and explicit limits on cookie retention up to 13 months.
Governance for the Dydu Chatbot implementation was framed by the company privacy and cookie policy, including a designated data protection contact point and an address for the DPO. The policy documents individual rights to access, rectification, erasure and portability, and it specifies that cross border data transfers including transfers to Morocco are governed by appropriate legal instruments such as standard contractual clauses. Dydu Chatbot operation was therefore embedded within Euro-Assurance privacy controls and consent aware cookie handling, aligning conversational automation with regulatory and data governance requirements.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2017 |
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Call Center | CRM |
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2017 | 2017 |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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