AI Buyer Insights:

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Eurocrosssistance
Location
Dellaertweg 1,
Leiden, 2316 WZ,
Netherlands
Website
https://www.eurocross.nl/
Phone
31 1 36 41333
Artw industry
Insurance
Employee
Revenue

Eurocrosssistance Technographics

Eurocrosssistance Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Eurocrosssistance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 272 Eurocrosssistance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Eurocrosssistance has purchased the following applications: Microsoft 365 for Collaboration in 2015, BusinessMonitor KlantMonitor for Customer Experience in 2023, TOPdesk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Eurocrosssistance is running and its propensity to invest more and deepen its relationship with Microsoft , BusinessMonitor , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Eurocrosssistance revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eurocrosssistance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Eurocrosssistance Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BusinessMonitor Legacy BusinessMonitor KlantMonitor Customer Experience CRM n/a 2023 2023
In 2023, Eurocrosssistance deployed BusinessMonitor KlantMonitor as a Customer Experience application to capture post-case customer feedback for its 24/7 medical and mobility assistance services in the Netherlands. The implementation centers on continuous improvement of service delivery, using structured feedback to surface operational gaps across incident response and case handling workflows. BusinessMonitor KlantMonitor is configured for automated invitation orchestration and reporting, including multi-language surveys and scheduled automated reports. The deployment uses survey orchestration, feedback collection, and dashboarding capabilities to translate case-level responses into prioritized improvement items, with reporting templates and cadence established to support operational reviews. Operational coverage is focused on Dutch operations and impacts service delivery, customer service, and quality improvement functions. Governance is driven by scheduled reporting and dashboard feeds that stakeholders use to prioritise service improvements, enabling recurring review cycles and action prioritisation based on post-case feedback.
Tag Management CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Topdesk Legacy TOPdesk IT Service Management ITSM n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Eurocrosssistance
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Eurocrosssistance Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Eurocrosssistance Technographics

Eurocrosssistance is a Insurance organization based in Netherlands, with around 272 employees and annual revenues of $26.0 million.

Eurocrosssistance operates a diverse technology stack with applications such as Microsoft 365, BusinessMonitor KlantMonitor and TOPdesk, covering areas like Collaboration, Customer Experience and IT Service Management.

Eurocrosssistance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, BusinessMonitor and Topdesk.

Eurocrosssistance recently adopted applications including BusinessMonitor KlantMonitor in 2023, Microsoft Azure Cloud Services in 2022 and TOPdesk in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Eurocrosssistance’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Eurocrosssistance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Eurocrosssistance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.