Eurolife
Eurolife Technographics
Eurolife Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eurolife and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 310 Eurolife employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eurolife has purchased the following applications: Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2018, Sitecore CMS for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eurolife is running and its propensity to invest more and deepen its relationship with Salesforce , Microsoft , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eurolife revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eurolife intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eurolife Tech Stack and Enterprise Applications
Eurolife AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Eurolife deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment situates Salesforce Chat within the Chatbots and Conversational AI category to provide real-time web chat capabilities for customer-facing interactions.
The implementation centers on an embedded web chat widget that connects site visitors to an agent console, with configuration focused on chat session routing, agent presence management, canned responses and scripted workflows, and session transcript capture, leveraging standard Salesforce Chat capabilities. Salesforce Chat (formerly Salesforce Live Agent) is used to orchestrate live sessions and agent transfers while supporting typical conversational workflows and compliance-oriented transcript retention.
Operational scope is limited to the corporate website and supports customer service and online sales engagement functions, with frontline support agents handling inbound chats through the Salesforce Chat interface. Governance emphasizes standardized chat handling scripts, transcript retention policies and quality assurance workflows to ensure consistent customer interactions and regulatory recordkeeping.
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Eurolife Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Eurolife implemented Microsoft 365 as its Collaboration platform. The deployment established a cloud-hosted Microsoft 365 tenant to deliver enterprise email, browser-accessible Office applications, document storage and team communication capabilities across the organization.
Microsoft 365 is referenced in Eurolife's website source, indicating web-based authentication links or service references were integrated with public-facing assets. Configuration aligned with standard Collaboration functionality, incorporating components such as Exchange Online for mail, SharePoint for document libraries, OneDrive for personal file storage and Teams for synchronous and asynchronous teamwork, to support corporate and back-office business functions. Centralized tenant administration, identity-based access controls and collaboration governance were applied to manage user provisioning, content access and policy enforcement across the company.
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Eurolife Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Eurolife implemented Sitecore CMS as its Web Content Management platform for the corporate website. The Sitecore CMS deployment manages content publishing and delivery on eurolife.gr for the Greece-based insurance firm.
The Sitecore CMS implementation emphasizes core Web Content Management capabilities, including structured content authoring, template-driven page composition, a centralized media library, and role based editorial workflows. The deployment uses content management and content delivery separation and supports staged authoring, versioning, and scheduled publishing, consistent with Sitecore CMS experience management functionality.
Operational ownership is centered in marketing and corporate communications, with the Sitecore CMS used to manage customer facing content, promotional assets, and canonical web pages. Governance is enacted through editorial approvals, role based access controls, and content lifecycle controls to coordinate publishing across the public website and associated digital channels.
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Eurolife CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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Eurolife ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Eurolife PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Eurolife IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Eurolife CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Eurolife
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eurolife Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eurolife IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eurolife digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Eurolife Technographics
Eurolife is a Insurance organization based in Greece,
with around 310 employees and annual revenues of $100.0 million.
Eurolife operates a diverse technology stack with applications such as
Salesforce Chat (formerly Salesforce Live Agent), Microsoft 365 and Sitecore CMS,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Eurolife has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, Microsoft and Sitecore.
Eurolife recently adopted applications including
Salesforce Chat (formerly Salesforce Live Agent) in 2022, Salesforce Sales Cloud in 2022 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eurolife’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eurolife’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eurolife technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.