Evolution Support Services Technographics
Evolution Support Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Evolution Support Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 Evolution Support Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Evolution Support Services has purchased the following applications: Deputy Scheduling for Workforce Scheduling in 2021, Microsoft 365 for Collaboration in 2019, Wix.com for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Evolution Support Services is running and its propensity to invest more and deepen its relationship with Deputy , Microsoft , Wix.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Evolution Support Services revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Evolution Support Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Evolution Support Services Tech Stack and Enterprise Applications
Evolution Support Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deputy | Legacy | Deputy Scheduling | Workforce Scheduling | HCM | n/a | 2021 | 2021 |
In 2021, Evolution Support Services implemented Deputy Scheduling as its Workforce Scheduling application. The deployment targeted a small Australian disability services provider with about 12 employees, and focused on improving rostering, timekeeping and onboarding workflows managed by the service manager and human resources manager.
Deputy Scheduling was configured to manage daily rostering and shift assignments, weekly change of status, time edits, and leave types including holiday, personal and sick leave. The implementation included employee onboarding checklists and document capture to ensure required forms and documents were received and processed for directors and the administration team. Deputy Scheduling supported recruitment workflows such as posting job ads, arranging interviews and pre screening applicants through scheduling and roster allocation.
Operational coverage centered on HR, rostering and frontline support worker coordination across client facing disability services, with the system used to identify staffing vacancies to maintain workforce requirements. The application produced reports and data used to forward plan activities and work plans and to inform Service Support quote creation, Individual Client Profiles and combined consent forms. Routine use of the system supported operational tasks including dispute resolution, disciplinary meetings, exit interviews and coordination of health awareness and employee wellness activities.
Governance and process changes accompanied the rollout from August 2021 to October 2021, formalizing onboarding, document processing and weekly time maintenance activities under defined ownership by the service manager and HR manager. Workflow restructuring centralized rostering responsibilities in Deputy Scheduling, established regular time edit and change of status routines, and applied system reporting to operational planning and compliance with regulatory requirements in disability services. The deployment emphasized procedural discipline for document capture, role based access to scheduling functions and ongoing use of Deputy Scheduling for day to day workforce scheduling and time management.
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Evolution Support Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Evolution Support Services implemented Microsoft 365 for Collaboration to support its 12 staff in Australia. The deployment positions Microsoft 365 as the primary collaboration and productivity layer for the small healthcare provider.
Configuration emphasizes core Microsoft 365 capabilities, including Exchange Online mailboxes, SharePoint Online document libraries, OneDrive for Business file sync, Microsoft Teams chat and meetings, and Office desktop and web applications. These modules enable document co-authoring, shared team channels, centralized inbox management, and cloud file storage consistent with the Collaboration category.
Microsoft 365 is surfaced on the public website so external-facing content and contact workflows reference Microsoft 365-hosted assets and mail routing. Operational coverage spans administrative, care coordination, and client-facing communications, with staff using Teams and shared libraries for day-to-day case documentation and scheduling.
Governance centers on centralized identity and access controls available within Microsoft 365, with formalized processes for provisioning accounts, managing sharing permissions, and structuring SharePoint sites and Teams channels to map to clinical and administrative workflows. The implementation functions as an organization-wide collaboration backbone rather than a narrowly scoped pilot.
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Evolution Support Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Evolution Support Services implemented Wix.com to host and manage its public website. Evolution Support Services selected Wix.com as its Web Content Management platform to publish service information, staff profiles, contact details and patient guidance for its healthcare audience.
The deployment uses Wix.com core capabilities including the template driven CMS editor, media library, page management and built in form builder to enable site updates by internal staff. Operational control is centralized within a small administrative team, supporting editorial workflows, role based access and direct content publishing without a separate development pipeline. The site leverages Wix.com features for responsive design, SEO controls and embed support for third party widgets, positioning the Wix.com Web Content Management implementation as the primary website and patient engagement channel for the organization.
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Evolution Support Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Evolution Support Services
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Apps Being Evaluated by Evolution Support Services Executives
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