List of Deputy Scheduling Customers
Sydney, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying Deputy Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Deputy Scheduling for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Deputy Scheduling for Workforce Scheduling include: Compass Group Australia, a Australia based Professional Services organisation with 14605 employees and revenues of $16.56 billion, HubSpot, a United States based Professional Services organisation with 8800 employees and revenues of $3.13 billion, Cotton On Group, a Australia based Retail organisation with 20000 employees and revenues of $2.77 billion, The Star Entertainment Group, a Australia based Leisure and Hospitality organisation with 8000 employees and revenues of $2.30 billion, Bakers Delight, a Australia based Retail organisation with 5500 employees and revenues of $800.0 million and many others.
Contact us if you need a completed and verified list of companies using Deputy Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Deputy Scheduling customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1300Smiles | Healthcare | 337 | $29M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2020 | n/a |
In 2020, 1300Smiles deployed Deputy Scheduling at its Cairns and Smithfield dental practices. The deployment addressed multi site rostering needs for two busy clinics with a combined annual production exceeding $3.6M, supporting 25 direct reports and 7.5 dental health professionals under a centralized Workforce Scheduling approach. This implementation centralized shift management and on call coordination to standardize coverage across clinical and reception teams.
The Deputy Scheduling configuration emphasized core Workforce Scheduling capabilities including roster creation, shift swapping, time and attendance capture, leave management, and schedule-driven compliance checklists. Configuration work focused on rule based rostering to control wage costs and on roster outputs used to prepare payroll, alongside automation for roster publishing and leave approvals. Deputy Scheduling was used to operationalize on call schedules and to reduce manual scheduling overhead for the practice manager and admin coordinators.
Deputy Scheduling was deployed alongside existing practice systems such as Dental For Windows, Enable HR and Litmos used by the organization. Operational scope extended across reception, clinical staff, admin coordinators and accounts functions, and the scheduling processes were linked to inventory ordering cycles, accounts payable handoff and the coordination of equipment servicing and annual ICMP reviews. The Workforce Scheduling implementation supported daily, weekly and monthly operational cadences, ensuring rostering aligned with compliance and WHS activities.
Governance included regular staff training, one to one development meetings, WHS toolbox talks and a COVID 19 plan that was reviewed above baseline ADA requirements, with Deputy Scheduling used to enforce staffing and safety rosters. During the period covered by the implementation the practice manager recorded increased annual revenue production of 24% and 36% across sites and secured a contract worth up to $312,000 annually, outcomes observed while Deputy Scheduling was in operational use. The deployment reinforced schedule driven staff coverage, payroll preparation workflows and rapid on call responsiveness while supporting the practice management operating model.
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3 Cups | Leisure and Hospitality | 10 | $1M | United States | Deputy | Deputy Scheduling | Workforce Scheduling | 2018 | n/a |
In 2018, 3 Cups implemented Deputy Scheduling to centralize shift planning and timekeeping at its single-site Holladay, Utah coffee shop. Deputy Scheduling, deployed as a cloud-first, mobile-enabled Workforce Scheduling application, addressed the owner operator’s need to reduce manual scheduling and back office paperwork while keeping him on the floor with customers.
The implementation focused on core Workforce Scheduling capabilities including shift creation and copy scheduling, employee timesheets, mobile schedule editing, clock-ins and tip tracking, and an iPad kiosk for on-site time capture. Deputy’s News Feed was used as an internal communications and acknowledgment channel, allowing the team to receive push notifications, review training documents, and sign policies directly from smartphones or the kiosk.
Deputy Scheduling was integrated with the shop’s existing commerce and payroll systems, using a named integration to Square for point of sale visibility and to Xero for payroll roll up. These integrations created an operational linkage between real time revenue data and labor, and enabled a one click export of timesheets into payroll processing, which allowed the owner to manage schedules and payroll from his smartphone without returning to a back office computer.
Operational scope covered front of house baristas and back of house kitchen, pastry and gelato staff across the 10 person team, shifting core business functions toward automated scheduling, timekeeping and payroll processing. Governance and process changes included standardized schedule publishing, mobile notifications for shift changes, and electronic acknowledgement of policies, which correlated with stated outcomes of a 30 percent reduction in time spent on schedules and payroll, improved forecast accuracy, increased customer facing time, and reported increases in team productivity and revenue.
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Abrakadoodle | Professional Services | 20 | $1M | United States | Deputy | Deputy Scheduling | Workforce Scheduling | 2018 | n/a |
In 2018, Abrakadoodle implemented Deputy Scheduling to manage staffing at their Oakland County, Michigan franchise. The implementation addressed the need for teachers to receive schedules and class curriculum in advance, and positioned Deputy Scheduling as the primary Workforce Scheduling application for roster distribution and shift visibility.
Configuration centered on multiweek roster creation, enabling managers to produce two to three months of schedules in advance, assign teachers to class-specific shifts, and reassign classes when instructors were unavailable. Functional capabilities implemented included shift creation, roster management, and ad hoc shift reassignment to support a varied program mix of academic art classes, summer camps, parties, and adult classes.
Deputy Scheduling was integrated with QuickBooks to streamline payroll, linking scheduled hours to pay processing so employees were paid on time. Operational coverage focused on the single Abrakadoodle franchise location, impacting operations and payroll business functions and supporting teachers and managers as the site scaled headcount.
Governance and workflow changes emphasized publishing schedules in advance and using reassignment workflows to reduce manual coordination by owners. Reported outcomes from the deployment included faster scheduling cycles, strong user adoption among teachers, and more automated payroll processing through the QuickBooks integration.
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Ai-Media | Professional Services | 226 | $60M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2019 | n/a |
In 2019, Ai-Media implemented Deputy Scheduling within its broadcast operations in Melbourne Australia to manage on-site and on-location workforce planning. The deployment positioned Deputy Scheduling as the primary Workforce Scheduling application supporting live captioning and broadcast coordination for high profile clients.
Configuration centered on Deputy: Roster and Shift Planner to schedule and roster more than 30 operational staff, manage leave and absences, and approve and account for overtime. Rostering workflows were used to rapidly reassign staff during breaking news, program overruns, and staff illness, with the Live Broadcast Coordinator orchestrating shift coverage and priority assignments.
Operational integrations included an in-house billing tool and billing systems to ensure schedule changes were recorded for client chargeback and invoicing, and communication workflows relied on Skype and email to distribute schedule updates. Deputy Scheduling supported cross functional interaction between operations, client services, and broadcast presentation teams, and the deployment coordinated with external stakeholders including the Nine Network, Seven Network, Southern Cross Australia, Sky Australia and Optus to manage playout centre handovers.
Governance and process design made the Live Broadcast Coordinator the first point of contact for scheduling exceptions, rostering approvals, incident reporting and technical troubleshooting, and the role used Deputy Scheduling to document overtime approvals and staffing changes. Explicit operational outcomes included maintaining up to date staff information to deliver live captioning and meeting ACMA guidelines while supporting client satisfaction for high profile customers.
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Air New Zealand Australia | Transportation | 200 | $48M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2018 | n/a |
In 2018 Air New Zealand Australia deployed Deputy Scheduling as its Workforce Scheduling application to manage frontline rostering for its Melbourne, Vic operations across an organization of roughly 200 employees. Deputy Scheduling was positioned to centralize shift assignment and roster maintenance for customer-facing teams, with year one adoption led by team leaders responsible for training and operational coordination.
Configuration work emphasized roster templates and role-based shift assignments, with rules to enforce budget-aware rostering and manager approval workflows. Deputy Scheduling supported operational responsibilities described by team leads, including creating and adjusting rosters, coordinating training schedules, and handling shift sign-off and handovers to align staff coverage with peak Business class and Elite passenger service requirements.
Operational scope extended across customer service and rostering functions, with team leaders using Deputy Scheduling to place orders and approve invoices tied to shift operations, and to respond to client needs through schedule adjustments. The implementation narrative indicates integration of scheduling with day-to-day workforce management, time allocation, and manager approvals without named third party system connections specified in source materials.
Governance centered on team leader ownership of roster accuracy, training alignment, and budget compliance, with Deputy Scheduling used as the single point for shift publication and approval. This approach embedded role-based access for roster managers and created structured approval workflows for rostering and operational task allocation, using Deputy Scheduling to operationalize scheduling and workforce coordination.
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Healthcare | 20 | $2M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2015 | n/a |
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Retail | 15 | $1M | United States | Deputy | Deputy Scheduling | Workforce Scheduling | 2017 | n/a |
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Professional Services | 100 | $9M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2021 | n/a |
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Retail | 20 | $2M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2021 | n/a |
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Construction and Real Estate | 20 | $2M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2021 | n/a |
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Buyer Intent: Companies Evaluating Deputy Scheduling
- Kingsburg Media Foundation, a United States based Professional Services organization with 10 Employees
- Hecht Kugellager, a Germany based Distribution company with 28 Employees
- The Estee Lauder Companies, a United States based Manufacturing organization with 44020 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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