Rotterdam, 19087,
Netherlands
Evolve IP Technographics
Evolve IP Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Evolve IP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Evolve IP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Evolve IP has purchased the following applications: Enghouse Interactive Contact Center Enterprise for Call Center in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021, Mimecast Email Security for Secure Email Gateways (SEGs) in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Evolve IP is running and its propensity to invest more and deepen its relationship with Enghouse Interactive , Contentsquare , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Evolve IP revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Evolve IP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Evolve IP Tech Stack and Enterprise Applications
Evolve IP CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Enghouse Interactive | Legacy | Enghouse Interactive Contact Center Enterprise | Call Center | CRM | n/a | 2017 | 2017 |
In 2017, Evolve IP implemented Enghouse Interactive Contact Center Enterprise as its cloud contact center platform, deploying CCSP version 7.2 to support expanded service delivery. The implementation followed a vendor selection and provisioning cycle that brought the TouchPoint agent and the administration web user interface into production to provide agent desktop functionality and central administration capabilities.
Enghouse Interactive Contact Center Enterprise was provisioned as a cloud-hosted contact center solution, configured to deliver standard Call Center capabilities including agent desktop operations, queue and session handling, and web-based administration and reporting. The deployment emphasized agent enablement through the TouchPoint client and centralized configuration via the administration web UI, aligning with typical contact center workflows for routing, queue management, and supervisor oversight.
Operational scope covered Evolve IPs customer contact operations based in Rotterdam with an explicit strategic objective to expand into new international markets. Governance and rollout focused on cloud provisioning and administrative consolidation to support multi-site service expansion, and the move enabled Evolve IP to continue its trend of year-over-year double-digit revenue growth as stated by the vendor case study.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Evolve IP IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Evolve IP provisioned Microsoft Azure Cloud Services to host its public website, aligning the vendor platform with its Application Hosting and Computing Services requirements. The implementation centers on Microsoft Azure Cloud Services delivering web hosting and application compute for the company website, providing the underlying infrastructure for public content delivery and customer-facing applications.
The deployment uses platform level hosting patterns common to Application Hosting and Computing Services, including compute instances or platform app hosting, object storage for static assets, and content delivery mechanisms to optimize site performance. The configuration includes networking and load balancing constructs, identity and access controls for administrative access, and monitoring telemetry to track availability and performance, reflecting typical cloud operational modules for web properties.
Operational responsibility covers the digital and marketing function that manages the public website, with cloud governance focused on access control, uptime monitoring, and deployment pipelines to stage and publish updates. Microsoft Azure Cloud Services is explicitly used by Evolve IP for website hosting, creating a clear relationship between Evolve IP, Microsoft Azure Cloud Services, Application Hosting and Computing Services, and the business function of public web presence management.
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Evolve IP CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mimecast | Legacy | Mimecast Email Security | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2018 | 2018 |
In 2018, Evolve IP implemented Mimecast Email Security as its Secure Email Gateways (SEGs) solution to secure corporate email for the Netherlands-based professional services firm. The deployment is referenced on Evolve IP's website and was configured to protect inbound and outbound messaging across the company email estate, aligning Mimecast Email Security with the organization’s corporate email security function.
Mimecast Email Security was provisioned as a cloud-delivered Secure Email Gateways (SEGs) service, applying standard SEG capabilities such as email filtering, spam and malware protection, URL and attachment scanning, targeted threat interception, and continuity for mailbox availability. Management and policy configuration are handled through the Mimecast administration interface to enforce companywide email policies and centralize operational controls for IT and security teams.
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IT Decision Makers and Key Stakeholders at Evolve IP
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Apps Being Evaluated by Evolve IP Executives
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