Bristol, BS40 6PE,
United Kingdom
Exacta Technologies Technographics
Exacta Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Exacta Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18 Exacta Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Exacta Technologies has purchased the following applications: MRPeasy for Manufacturing ERP in 2020, Microsoft 365 for Collaboration in 2018, FreshDesk Customer Support for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Exacta Technologies is running and its propensity to invest more and deepen its relationship with MRPeasy , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Exacta Technologies revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Exacta Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Exacta Technologies Tech Stack and Enterprise Applications
Exacta Technologies ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MRPeasy | Legacy | MRPeasy | Manufacturing ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Exacta Technologies implemented MRPeasy as its Manufacturing ERP. The UK small manufacturer began implementation in March 2020 and launched the system on June 1, 2020, as a response to limitations previously experienced with Sage and Xero and to centralize production control and operational reporting.
MRPeasy was configured to deliver production scheduling, multi level bill of materials management, purchasing and shop floor reporting. The full application name MRPeasy supported configuration of routings, work orders and shop floor data capture, aligning standard Manufacturing ERP capabilities with Exacta Technologies production workflows and quoting processes.
Operational coverage included production, shop floor operators, purchasing and commercial quoting and delivery processes. Governance followed a phased rollout from March to the June 1, 2020 launch, with new worker reports and shop floor reporting instrumented for daily operations. The deployment yielded better production visibility, worker reports and improved quoting and delivery accuracy.
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Exacta Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Exacta Technologies implemented Microsoft 365 as its Collaboration platform. Exacta Technologies deployed Microsoft 365 to provide cloud-hosted email, Office productivity applications, document collaboration and real time chat for an 18 person UK manufacturing firm, and the implementation is surfaced on their website for contact and content workflows.
The Microsoft 365 implementation was configured with user account provisioning, OneDrive personal storage and SharePoint document libraries to manage product documentation and internal knowledge. Microsoft Teams was provisioned for team messaging and meeting orchestration, with admin controls and external sharing settings applied to match the company scale. The solution supports collaboration across production, operations and administrative functions, consolidating communication and file collaboration under the Microsoft 365 Collaboration stack.
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Exacta Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021 Exacta Technologies deployed FreshDesk Customer Support to centralize inbound customer inquiries captured through its website. The deployment uses FreshDesk Customer Support as a cloud-hosted SaaS instance embedded on the exactatech.com site, routing web widget submissions and contact form entries into a unified ticketing queue. Exacta Technologies, a United Kingdom manufacturing company with 18 employees, uses the Customer Support application primarily for customer service and order inquiry handling within a small support operation.
The FreshDesk Customer Support implementation includes core Customer Support capabilities such as ticketing, a public knowledge base, canned responses, and automated ticket routing configured for a compact agent roster, with role-based agent access and notification rules. Operational coverage is focused on the customer service function and fulfillment coordination, with the website integration preserving session and contact metadata to improve ticket context. Governance is implemented through defined workflows for ticket escalation, response templates, and administrative controls for agent permissions and SLA notifications.
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Exacta Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Exacta Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Exacta Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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