Mineola, 11501, NY,
United States
Excel Bradshaw Management Group, LLC Technographics
Excel Bradshaw Management Group, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Excel Bradshaw Management Group, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Excel Bradshaw Management Group, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Excel Bradshaw Management Group, LLC has purchased the following applications: MDS Property Management for Real Estate Property Management in 2015, Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Excel Bradshaw Management Group, LLC is running and its propensity to invest more and deepen its relationship with Multi Data Services , BuildingLink , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Excel Bradshaw Management Group, LLC revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Excel Bradshaw Management Group, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Excel Bradshaw Management Group, LLC Tech Stack and Enterprise Applications
Excel Bradshaw Management Group, LLC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Multi Data Services | Legacy | MDS Property Management | Real Estate Property Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Excel Bradshaw Management Group, LLC deployed MDS Property Management to manage its building operations and tenant services. The deployment provided access to the MDS management platform and delivered the vendor stated objective of total transparency and control over buildings for this 30 employee Construction and Real Estate firm in the United States.
MDS Property Management was configured as a Real Estate Property Management application to centralize tenant services, lease administration, maintenance work order workflows, unit and occupancy tracking, and billing functions. Configurations emphasized role based access and a single data model to support property managers and onsite staff, with standard category aligned workflows for tenant portal self service, maintenance request intake, and recurring rent billing.
Operational scope focused on property management and leasing functions across the company portfolio, migrating day to day building operations and tenant engagement onto the MDS Property Management platform. Governance introduced centralized administrative roles for account and permission management and formalized maintenance intake and resolution workflows, while tenant facing processes were structured to preserve the transparency and control described in the vendor notes.
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Real Estate Property Management | ERP Services and Operations |
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2019 | 2019 |
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Excel Bradshaw Management Group, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Excel Bradshaw Management Group, LLC implemented Zendesk Chat on its corporate website, deploying web-based conversational engagement under the Chatbots and Conversational AI category. The deployment uses Zendesk Chat as the front-line customer interaction channel, delivering an embedded chat widget for real-time visitor messaging and web-originated lead capture.
The technical footprint is consistent with a cloud-hosted SaaS model, with the Zendesk Chat widget embedded via client-side JavaScript on the ebmg.com site and agent handling through Zendesk's browser-based console. Functional capabilities implemented include live chat sessions, canned responses and macros for repeat inquiries, chat transcript capture for auditability, and basic visitor presence and tracking to surface active website sessions.
Operationally the implementation focuses on customer-facing workflows, routing website inquiries to the firm’s support and leasing or property management contacts, and consolidating web-originated conversations into a single conversational channel. Governance is realized through configured response templates and routing rules, and the setup aligns with small enterprise operations where Zendesk Chat provides a lightweight conversational layer without on-premises infrastructure.
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Excel Bradshaw Management Group, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Excel Bradshaw Management Group, LLC implemented Microsoft 365 to support Collaboration across its 30 person construction and real estate firm. The Microsoft 365 deployment is visible on the company website, indicating the organization is surfacing cloud collaboration and productivity services publicly.
The implementation leverages Microsoft 365 capabilities including Exchange Online email, SharePoint Online content and intranet capabilities, OneDrive file storage, Teams collaboration and Office desktop and web applications, providing a unified collaboration platform. Configuration patterns align with small business cloud tenancy, user provisioning, mailbox and document library setup, and browser based access to support field and office users.
Operational scope for Microsoft 365 covers company wide use for project communication, document collaboration, and internal office productivity across business functions. Governance is centered on centralized administration and tenant level access controls typical of Microsoft 365 Collaboration deployments, with site level content governance for shared documents and collaboration spaces.
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Excel Bradshaw Management Group, LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Excel Bradshaw Management Group, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Excel Bradshaw Management Group, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Excel Bradshaw Management Group, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Excel Bradshaw Management Group, LLC Executives
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