Alpharetta, 30005, GA,
United States
Expand A Sign, USA Technographics
Expand A Sign, USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Expand A Sign, USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Expand A Sign, USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Expand A Sign, USA has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2010, Zendesk Chat for Chatbots and Conversational AI in 2014, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Expand A Sign, USA is running and its propensity to invest more and deepen its relationship with Intuit , Zendesk , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Expand A Sign, USA revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Expand A Sign, USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Expand A Sign, USA Tech Stack and Enterprise Applications
Expand A Sign, USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2010 | 2010 |
In 2010, Expand A Sign, USA implemented Intuit Quickbooks Enterprise as its ERP Financial application. The deployment positioned Intuit Quickbooks Enterprise as the central financial system for the company’s US retail operations and corporate accounting functions.
Intuit Quickbooks Enterprise was configured to support core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, inventory valuation and consolidated financial reporting. Configuration work aligned the chart of accounts and transaction workflows with retail merchandising cycles, store billing, and consolidated period close requirements.
Governance improvements emphasized standardized month-end close procedures, centralized cash and invoicing workflows, and role based access controls for finance and store accounting teams. The implementation scope covered corporate finance and store level transactional processing across the United States, establishing the system as the primary source of record for financial operations.
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Expand A Sign, USA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Expand A Sign, USA implemented Zendesk Chat on its corporate website to provide real time customer engagement. Zendesk Chat is deployed as the companys Chatbots and Conversational AI solution to support web visitor conversations and basic automated routing on expandabrand.com.
The implementation centers on an embedded web chat widget and the Zendesk Chat agent console, configured to handle live messaging, canned responses, chat transcripts, and offline message capture. Functional capabilities evident in the deployment align with Chatbots and Conversational AI patterns, including session initiation from the storefront, agent handoff, and scripted reply libraries for consistent customer replies.
Operational coverage ties the Zendesk Chat implementation to customer service and ecommerce touchpoints, with chat sessions routed to internal support teams rather than external channels. Integration scope is limited to in site embedding and routing into the vendors chat platform, providing a single channel for web based conversational support across Expand A Signs US retail operations.
Governance and operational controls are implemented at the chat configuration level, including business hours handling, response templates, and transcript retention to support workload management and auditability. The rollout is focused on embedded web chat configuration and agent console management, reflecting a platform centric approach to conversational customer service rather than a multi platform messaging architecture.
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Expand A Sign, USA eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
Expand A Sign implemented WooCommerce in 2021 to power its online storefront on the company website. The WooCommerce implementation leverages the WordPress-based application to deliver core eCommerce capabilities, including product catalog management, shopping cart and checkout workflows, and order capture within the site. Configuration work emphasized product variants, pricing rules, and inventory controls consistent with standard eCommerce functional patterns.
Operational coverage for the WooCommerce deployment includes merchandising, online sales, customer service, and fulfillment workflows, aligning storefront operations with marketing and operations teams for centralized content and order handling. Governance focused on role-based content administration and order processing procedures, with business users managing catalog updates and fulfillment status through the WooCommerce application. The implementation positions WooCommerce as the primary eCommerce system on Expand A Sign's website.
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Expand A Sign, USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2017 | 2017 |
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Expand A Sign, USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Expand A Sign, USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Expand A Sign, USA
Apps Being Evaluated by Expand A Sign, USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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