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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Export Development Bank of Egypt Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Temenos Legacy Temenos T24 Core Banking ERP Services and Operations n/a 2001 2001
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenText Legacy OpenText IT Operations Aviator Chatbots and Conversational AI AI-Powered Application Raya IT 2024 2024
In 2024, Export Development Bank of Egypt deployed OpenText IT Operations Aviator as part of a broader OpenText IT Operations Cloud initiative, aligning the private generative AI virtual agent with the bank's service management strategy in the Chatbots and Conversational AI category. The deployment was executed with support from implementation partner Raya IT and targeted both IT operations and cross-functional service workflows to accelerate digital capabilities and customer centricity. EBank implemented OpenText Service Management Automation X SMAX to add smart self-serve capabilities and automate manual, paper based processes, while adopting OpenText Operations Orchestration OO and OpenText Universal Discovery and CMDB to discover, map and manage configuration items. OpenText IT Operations Aviator was positioned as the private generative AI virtual agent layer to enable conversational incident resolution and to surface knowledge driven responses, and SMAX centralized IT financial management documentation to create a largely paperless operating model that supports the bank's ESG goals. The technical architecture used SMAX as the service management platform with OO providing workflow orchestration and Universal Discovery with CMDB providing configuration item discovery, all integrated through standard APIs and native connectors. Operational coverage extended beyond IT to finance, human capital, administration affairs and corporate communications, with the bank instrumenting real time tracking and accuracy improvements for financial control and HR management. Governance and rollout emphasized customization of workflows to business requirements, with Chief Technology and Information Officer Ismail Farid, Head of Governance Amr Samir, and IT Service Delivery Unit Head Ibrahim Aly Helmy leading implementation and governance changes. The program focused on workflow automation, role based process ownership, and regulatory alignment to improve auditability and control across automated processes. Outcomes explicitly reported by the bank and OpenText include enhanced operational efficiencies and innovation in IT infrastructure management, reduced errors and improved accuracy in non IT departments, optimized IT operations performance with stricter security controls through OO, and the bank becoming largely paperless through digital documentation in SMAX. OpenText IT Operations Aviator was credited with enabling intelligent service management transformation through a private generative AI virtual agent within the bank's service management stack.
Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ConsenSys Legacy ConsenSys Quorum Blockchain Platform Blockchain n/a 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2024 2024
IT Service Management ITSM 2024 2024
IT Service Management ITSM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotic Process Automation PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2024 2024
Database Management IaaS 2024 2024
IT Decision Makers and Key Stakeholders at Export Development Bank of Egypt
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Export Development Bank of Egypt Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Export Development Bank of Egypt Technographics

Export Development Bank of Egypt is a Banking and Financial Services organization based in Egypt, with around 933 employees and annual revenues of $79.0 million.

Export Development Bank of Egypt operates a diverse technology stack with applications such as Temenos T24, OpenText IT Operations Aviator and ConsenSys Quorum, covering areas like Core Banking, Chatbots and Conversational AI and Blockchain Platform.

Export Development Bank of Egypt has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Temenos, OpenText and ConsenSys.

Export Development Bank of Egypt recently adopted applications including OpenText IT Operations Aviator in 2024, OpenText IT Operations Cloud in 2024 and OpenText Service Management Automation X (SMAX) in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Export Development Bank of Egypt’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Export Development Bank of Egypt’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Export Development Bank of Egypt technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.