Manchester, M22 4SN,
United Kingdom
Express Solicitors Technographics
Express Solicitors Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Express Solicitors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Express Solicitors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Express Solicitors has purchased the following applications: Access SelectHR Absence and Leave for Absence and Leave Management in 2020, Access Eclipse Proclaim for Legal Practice Management in 2020, Click4Assistance for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Express Solicitors is running and its propensity to invest more and deepen its relationship with The Access Group , Recruitment Software , Click4Assistance or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Express Solicitors revenues, which have grown to $79.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Express Solicitors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Express Solicitors Tech Stack and Enterprise Applications
Express Solicitors HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access SelectHR Absence and Leave | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020, Express Solicitors implemented Access SelectHR Absence and Leave as a dedicated application for absence management. Access SelectHR Absence and Leave is used to manage employee records and absences across the firm, Apps Category .
The implementation emphasized core absence and employee record capabilities, with configuration focused on leave booking, sickness recording, and manager approval workflows. HR and Emerging Talent administrators used the application for day to day case management, and the product was applied to routine HR tasks such as tracking work anniversaries and coordinating internal communications tied to people events.
Operational ownership sat with Human Resources, Recruitment, and Emerging Talent teams where the tool supported candidate-to-employee lifecycle activities and absence-related recordkeeping. The deployment centered on HR-led configuration and administrative controls, with named users including Emerging Talent Administrators who used SelectHR to maintain employee records and manage absences.
Governance was structured around HR process ownership and project-based administration, with project management responsibilities retained internally by HR staff who coordinated periodic activities such as newsletters and employee milestone tracking. Access SelectHR Absence and Leave provided a centralized record for absence and leave workflows and served as the authoritative source for HR and recruitment-related attendance data.
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Applicant Tracking System | HCM |
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2023 | 2023 |
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Express Solicitors ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Eclipse Proclaim | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Express Solicitors deployed Access Eclipse Proclaim for Legal Practice Management. The deployment established Access Eclipse Proclaim as the firmwide practice management application, consolidating matter lifecycle management, time recording, billing, document management and client intake workflows.
Configuration work concentrated on practice templates, role based permission models for fee earners, finance and administration, and automated time capture and invoicing processes that align with Legal Practice Management functionality. System settings emphasized centralized matter data, standardized timesheet capture for fee earners and templated billing workflows to support consistent financial processing.
Express Solicitors surfaces Access Eclipse Proclaim on its website to streamline client facing intake and appointment workflows, enabling web initiated matter creation and client portal interactions through the firm interface. Operational coverage encompassed the firm in the United Kingdom and focused on aligning legal operations, finance and administrative teams to a single practice management platform.
Governance and rollout included role based access controls, practice group configuration and phased user onboarding to align fee earner and finance workflows with the application. The implementation positioned Access Eclipse Proclaim as the central Legal Practice Management system supporting case handling, billing and client intake across the firm.
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Legal Practice Management | ERP Services and Operations |
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2023 | 2023 |
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Express Solicitors AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Click4Assistance | Legacy | Click4Assistance | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Express Solicitors deployed Click4Assistance. The deployment used Click4Assistance as a web-based customer engagement point on the corporate website, classified under Chatbots and Conversational AI, and focused on browser-embedded chat interactions for client-facing communications.
Functional configuration aligned with Chatbots and Conversational AI capabilities, including conversational workflows, scripted responses, proactive chat invitations, session transcripts, and escalation to human agents for complex enquiries. The solution is instrumented on public-facing pages of the Express Solicitors website to support client intake and front-office case triage across customer service and legal intake teams. Governance emphasized managed response templates and content control to maintain consistent adviser communications, with routing rules to direct conversations to appropriate in-house advisers. No external system integrations were specified in the provided source.
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Speech Recognition AI | AI-Powered Application |
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2020 | 2020 |
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Express Solicitors CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Express Solicitors IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Express Solicitors CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Express Solicitors
Apps Being Evaluated by Express Solicitors Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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