Bellingham, 98226, WA,
United States
Exxel Pacific, Inc Technographics
Exxel Pacific, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Exxel Pacific, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240 Exxel Pacific, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Exxel Pacific, Inc has purchased the following applications: Pantera Tools for Construction Bidding in 2020, FreshDesk Customer Support for Customer Support in 2015, GoDaddy for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Exxel Pacific, Inc is running and its propensity to invest more and deepen its relationship with Pantera Global Technology , Viewpoint Construction , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Exxel Pacific, Inc revenues, which have grown to $263.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Exxel Pacific, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Exxel Pacific, Inc Tech Stack and Enterprise Applications
Exxel Pacific, Inc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pantera Global Technology | Legacy | Pantera Tools | Construction Bidding | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Exxel Pacific, Inc deployed Pantera Tools for Construction Bidding on its corporate website. Pantera Tools is used as the customer facing bidding and vendor engagement layer, surfacing bid opportunities and online bid submission forms to subcontractors directly through Exxel Pacific's website.
The implementation centers on standard Construction Bidding capabilities, including bid package publishing, digital bid submission, vendor prequalification tracking, and centralized document distribution, aligning estimating and procurement workflows. Operational ownership spans estimating, procurement, and project operations teams, and governance is configured to enforce controlled access, structured approval routing, addenda publication, and defined bid closing processes while Pantera Tools remains the canonical front end for external bidding activity.
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Construction ERP | ERP Services and Operations |
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2014 | 2014 |
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Exxel Pacific, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Exxel Pacific, Inc implemented FreshDesk Customer Support as its Customer Support solution. The FreshDesk Customer Support instance was embedded on the company website to collect client and contractor inquiries and to establish a centralized intake point for service requests across the organization.
The deployment emphasized core service desk capabilities common to Customer Support platforms, including ticket creation from web forms and email, queue-based assignment and routing, priority categorization, and a searchable knowledge base for repeat issues. Configuration work focused on mapping ticket types to operational owners and establishing standardized ticket workflows and status stages to support consistent case lifecycle management.
Operational coverage extended to corporate customer service and project operations, with the website integration serving as the primary intake channel for field and office stakeholders. Governance measures included documented escalation paths and role-based agent access to ensure control over ticket assignment and resolution workflows, and rollout was oriented around web-based intake and agent queue management.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Exxel Pacific, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, Exxel Pacific, Inc implemented GoDaddy for Application Hosting and Computing Services to host its public website and manage its domain presence. The deployment centers on GoDaddy web hosting and domain management capabilities, with GoDaddy providing the primary application hosting layer for the corporate site.
The implementation leverages standard hosting functions typical of the Application Hosting and Computing Services category, including web server hosting, DNS control, and content publishing workflows administered through GoDaddy. Configuration work focused on provisioning the GoDaddy hosting account, attaching the corporate domain, and maintaining DNS records to support external access and email routing tied to the website domain.
Operationally the GoDaddy deployment supports Exxel Pacific, Inc marketing and external communications, with day to day administration likely handled by IT or marketing operations for content updates and DNS changes. GoDaddy is used on their website as the externally visible hosting and domain management platform, and the full application name GoDaddy is the primary hosting vendor referenced in the site source.
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Exxel Pacific, Inc
Apps Being Evaluated by Exxel Pacific, Inc Executives
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