Newstead, 4006, QLD,
Australia
Ezidebit Pty Ltd Technographics
Ezidebit Pty Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ezidebit Pty Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Ezidebit Pty Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ezidebit Pty Ltd has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, ADP PayForce for Payroll in 2016, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ezidebit Pty Ltd is running and its propensity to invest more and deepen its relationship with Oracle , Global Payments , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ezidebit Pty Ltd revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ezidebit Pty Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ezidebit Pty Ltd Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Ezidebit Pty Ltd deployed Oracle E-Business Suite as its ERP Financial platform. The engagement began in September 2015 and is documented as an ongoing Oracle EBS R12, SOA, and cloud integration support project, with an ERP Senior Application Developer assigned to configuration, extension, and application support activities.
The implementation centers on Oracle E-Business Suite R12 core financial workflows, with configuration and customization work focused on general ledger, accounts payable, and accounts receivable processes consistent with ERP Financial capabilities. Architecture combines the EBS R12 application tier with a SOA integration layer and cloud integration endpoints to orchestrate payment and reconciliation interfaces. Operational coverage emphasizes finance and accounting functions within Ezidebit, and the program includes formalized integration governance and change control for EBS R12 artifacts and SOA services to manage ongoing releases and support.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP PayForce | Payroll | HCM | n/a | 2016 | 2016 |
In 2016, Ezidebit Pty Ltd implemented ADP PayForce for Payroll. The deployment targeted payroll processing for up to 220 employees and included data collection activities for two new HR and payroll systems, ADP PayForce and Workday, reflecting responsibilities for end-to-end payroll administration within HR.
Configuration work concentrated on core Payroll capabilities, including automated pay runs, statutory tax and PAYG withholding calculations, Australian superannuation handling, payroll reporting and employee record management. ADP PayForce was configured to support regular pay cycles, leave and entitlements linkage, and payroll extracts to support finance reconciliation and reporting workflows.
The implementation included alignment and data preparation with the company HRIS, Workday, where employee master data was cleansed and mapped to the ADP PayForce schema. Operational coverage focused on HR and payroll teams, with ongoing HRIS maintenance and coordination between Workday administration and ADP PayForce payroll processing.
Governance adjustments established role based access and clarified process ownership for payroll data collection and pay cycle execution, updating workflows to centralize payroll operations in the HR function. The narrative emphasizes system configuration, data preparation and sustained HRIS maintenance as central elements of the ADP PayForce Payroll implementation.
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Performance and Goal Management | HCM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Ezidebit Pty Ltd implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website as a component of its Chatbots and Conversational AI capability. The deployment targeted web-based customer engagement to support customer service and payments-related inquiries, aligning the Salesforce Chat implementation with Ezidebit's banking and financial services operations.
Salesforce Chat (formerly Salesforce Live Agent) was configured to deliver real-time messaging, agent presence awareness, queue-based routing, and persistent chat transcript capture, leveraging capabilities typical of the Chatbots and Conversational AI category. The implementation embedded chat widgets on the corporate website, routed sessions to live agents, and applied standard session handoff rules to move conversations from automated prompts to agent-assisted interactions.
Operational coverage was limited to the public website channel and centered on the customer service function within Ezidebit Pty Ltd. Governance focused on configuration management for chat routing and session handling, with deployment controls to ensure consistent chat behavior and alignment with support workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Ezidebit Pty Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ezidebit Pty Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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