AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

FabLife Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Wix.com Legacy Wix Events Web Content Management Content Management n/a 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Incident Management Incident Management ITSM n/a 2018 2018
In 2018, FabLife implemented Zendesk Incident Management to centralize customer issue intake and structured response workflows. The Zendesk Incident Management deployment focused on ticketing and request segmentation for a 30-employee professional services firm, covering customer support and quote generation workflows. Configuration work included ticketing, segmentation of requests, implementation of a conversational agent, development of dashboards, and the ability to send quotes directly from the platform. Email automation responsibilities were handled using Mailchimp / Mandrill, with template creation, HTML5 and CSS3 web integration, browser and responsive compatibility control, definition of sending triggers, and ongoing implementation and monitoring. Public site testing and additional mobile application testing were conducted as part of the rollout. Integrations linked the company WordPress site into the Zendesk ticketing flows, Hotjar was used for behavioral analysis of site traffic to inform ticket routing and content, and Mailchimp / Mandrill served transactional and campaign email functions. Governance and operational processes emphasized template and trigger management, dashboard monitoring, and iterative testing cycles, with conversational agent rules and request segmentation used to route and prioritize incidents across customer support and commercial teams.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at FabLife
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by FabLife Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD FabLife Technographics

FabLife is a Professional Services organization based in France, with around 30 employees and annual revenues of $5.0 million.

FabLife operates a diverse technology stack with applications such as Microsoft 365, Wix Events and Zendesk Incident Management, covering areas like Collaboration, Web Content Management and Incident Management.

FabLife has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Wix.com and Zendesk.

FabLife recently adopted applications including Google Cloud Platform (GCP) in 2021, Wix Hosting in 2021 and GoDaddy CDN in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of FabLife’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates FabLife’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete FabLife technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.