AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Factory Buys Direct Tech Stack and Enterprise Applications

Factory Buys Direct ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Odoo Legacy Odoo Invoicing AP Automation ERP n/a 2020 2020
ERP Financial ERP 2020 2020
ERP Financial ERP 2020 2020
Payment Processing ERP 2018 2018
Subscription and Recurring Billing ERP 2018 2018
Factory Buys Direct ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Odoo Legacy Odoo Maintenance Computerized Maintenance Management (CMMS) ERP Services and Operations n/a 2020 2020
In 2020, Factory Buys Direct implemented Odoo Maintenance to manage equipment upkeep and facilities tasks, adopting Odoo Maintenance as its Computerized Maintenance Management (CMMS) application. The deployment was part of a broader Odoo application footprint already including Inventory, Manufacturing, Purchase, Accounting, Helpdesk, Quality, Invoicing, CRM, Sales, Website eCommerce, PLM, Studio and others, enabling a single-platform approach to asset and operations data. Configuration focused on core CMMS capabilities common to Odoo Maintenance, including structured equipment and asset records, scheduled preventive maintenance tasks, work order creation and execution, and maintenance request intake. The implementation used Odoo Studio for form and workflow customization, enabling tailored checklists and task templates that align maintenance procedures with retail warehousing and fulfillment operations. Integrations were implemented within the Odoo suite, linking Odoo Maintenance to Inventory for spare parts allocation and stock reservation, to Purchase for procurement approvals and order generation, to Manufacturing for any equipment tied to production workflows, and to Accounting and Invoicing for cost capture and internal chargebacks. Helpdesk and Quality integrations provided a pathway for customer-facing or quality-related maintenance tickets to be converted into internal work orders, improving traceability between service requests and maintenance actions. Governance emphasized centralized maintenance records and standardized approval paths for parts and external services, with role-based access controlling technicians, warehouse staff, and procurement users. Workflows were restructured to route preventive maintenance schedules and reactive work orders through the same asset lifecycle, creating a consistent operational model for maintenance planning across Factory Buys Direct US operations.
Manufacturing ERP ERP Services and Operations 2020 2020
Factory Buys Direct AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
Factory Buys Direct Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
Factory Buys Direct Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2020 2020
Factory Buys Direct eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
eCommerce eCommerce 2018 2018
Shipping Management eCommerce 2017 2017
Factory Buys Direct SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inventory Management SCM 2020 2020
Factory Buys Direct CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2024 2024
CRM CRM 2020 2020
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2019 2019
Sales Automation, Sales Engagement CRM 2020 2020
Tag Management CRM 2016 2016
Factory Buys Direct PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Product Lifecycle Management PLM and Engineering 2020 2020
Quality Management PLM and Engineering 2020 2020
Factory Buys Direct Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2020 2020
Factory Buys Direct IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Cloud Storage IaaS 2015 2015
Content Delivery Network IaaS 2022 2022
Factory Buys Direct CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF), DDoS Protection CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Factory Buys Direct

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Factory Buys Direct Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Factory Buys Direct IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Factory Buys Direct digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Factory Buys Direct Technographics
Factory Buys Direct is a Retail organization based in United States, with around 15 employees and annual revenues of $2.0 million.
Factory Buys Direct operates a diverse technology stack with applications such as Odoo Invoicing, Odoo Maintenance and Zendesk Chat, covering areas like AP Automation, Computerized Maintenance Management (CMMS) and Chatbots and Conversational AI.
Factory Buys Direct has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Odoo and Zendesk.
Factory Buys Direct recently adopted applications including Five9 Cloud in 2024, Cloudflare CDN in 2022 and Lumen Black Lotus Labs in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Factory Buys Direct’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Factory Buys Direct’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Factory Buys Direct technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.