Mumbai, 400093,
India
Fairfest Media Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fairfest Media and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Fairfest Media employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fairfest Media has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Sarv Call Center for Call Center in 2018, Bluehost HostMonster for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fairfest Media is running and its propensity to invest more and deepen its relationship with Google , Sarv , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fairfest Media revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fairfest Media intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sarv | Legacy | Sarv Call Center | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, Fairfest Media implemented Sarv Call Center on its website. The Sarv Call Center deployment functions as a web-embedded Call Center solution supporting Fairfest Media's customer support and online ticketing sales activities across its India operations, sized for a 120 person organization.
Configuration centered on embedding Sarv Call Center into the site front-end with a click-to-call and callback widget and a browser-based agent console for live handling. Functional modules configured align with Call Center category capabilities, including IVR style routing, queue management, call recording, agent presence controls, and a reporting dashboard for contact volume and agent activity. Operational governance emphasized web admin controls for routing rules, shift scheduling, and call handling scripts, positioning Sarv Call Center as the primary application for Fairfest Media customer engagement and online sales support.
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Marketing Automation | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bluehost | Legacy | Bluehost HostMonster | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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