Shreveport, 71101, LA,
United States
Fairfield Property Management Technographics
Fairfield Property Management Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fairfield Property Management and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 190 Fairfield Property Management employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fairfield Property Management has purchased the following applications: MRI CRE Lease Accounting for Lease Management in 2018, Microsoft 365 for Collaboration in 2018, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fairfield Property Management is running and its propensity to invest more and deepen its relationship with MRI Software , Inhabit , RealPage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fairfield Property Management revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fairfield Property Management intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fairfield Property Management Tech Stack and Enterprise Applications
Fairfield Property Management ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MRI Software | Legacy | MRI CRE Lease Accounting | Lease Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Fairfield Property Management implemented MRI CRE Lease Accounting within its Lease Management environment. The deployment supported operations for a single 28 unit property housing elderly residents, centralizing lease administration, rent processing and HUD certification workflows.
The on-site property manager used MRI CRE Lease Accounting to manage lease accounting and receivables, process monthly rental payments, track annual and interim HUD certifications and orchestrate work order distribution and maintenance scheduling. Integrations explicitly used the MRI system for rental payment processing and for submitting HUD certifications, and the implementation aligned Lease Management functions across property operations, maintenance, finance and payroll workflows. Operational governance enforced scheduled monthly and quarterly inspections, certification workflows and make-ready processes through the application, while inventory controls and petty cash transactions were recorded to support weekly and monthly reporting to the corporate office.
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Real Estate Property Management | ERP Services and Operations |
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2021 | 2021 |
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Real Estate Property Management | ERP Services and Operations |
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2012 | 2012 |
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Real Estate Property Management | ERP Services and Operations |
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2012 | 2012 |
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Real Estate Property Management | ERP Services and Operations |
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2012 | 2012 |
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Real Estate Property Management | ERP Services and Operations |
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2013 | 2013 |
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Revenue Cycle Management | ERP Services and Operations |
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2013 | 2013 |
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Fairfield Property Management Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Fairfield Property Management deployed Microsoft 365 as its primary Collaboration platform. The company’s public website references Microsoft 365, indicating organization level adoption for corporate email, document sharing, and team communication.
Microsoft 365 was configured to provide core Collaboration capabilities including Exchange Online for email, SharePoint Online for document management and intranet sites, Microsoft Teams for chat and meetings, and OneDrive for Business for file synchronization and mobile access. Implementations included mailbox provisioning, SharePoint site structures organized around property portfolios, Teams channels to coordinate leasing and maintenance workflows, and scoped file access for individual users.
Governance centered on tenant level administration with role based access control, standardized user provisioning workflows, and retention and compliance policy configuration consistent with Collaboration platform best practices. The deployment targeted business functions such as property management operations, leasing, maintenance coordination, accounting, and corporate support teams in the United States, positioning Microsoft 365 as Fairfield Property Management Microsoft 365 Collaboration for property operations and corporate communications.
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Fairfield Property Management CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Fairfield Property Management deployed Zendesk Service on its website to establish web-based Customer Support. Fairfield Property Management is a United States construction and real estate firm with approximately 190 employees, and Zendesk Service was implemented to centralize tenant and property support intake alongside leasing and maintenance request handling.
The Zendesk Service deployment emphasized a web-embedded support channel, routing inbound requests into a centralized ticketing workflow aligned with standard Customer Support functional modules such as request capture, agent workspaces, automated routing and queue management, and self-service documentation. Configuration work focused on web widget placement, form fields for property-specific intake, ticket lifecycle states, and agent role configurations to reflect property management and maintenance workflows.
Operational coverage centered on customer service and property operations teams, with governance instituted around centralized ticket queues, priority routing rules, and escalation paths consistent with property servicing use cases. Rollout details included website instrumentation of Zendesk Service and phased enablement for agents, training on the ticketing interface and workflows, and establishment of ongoing ticket governance to manage intake and service handoffs.
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Fairfield Property Management IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Fairfield Property Management
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Apps Being Evaluated by Fairfield Property Management Executives
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