Chicago, 60654, IL,
United States
FarEye USA Technographics
FarEye USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FarEye USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 FarEye USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FarEye USA has purchased the following applications: Multiplier Leave for Absence and Leave Management in 2024, Zendesk Chat for Chatbots and Conversational AI in 2016, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FarEye USA is running and its propensity to invest more and deepen its relationship with Multiplier , Amara , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FarEye USA revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FarEye USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FarEye USA Tech Stack and Enterprise Applications
FarEye USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Multiplier | Legacy | Multiplier Leave | Absence and Leave Management | HCM | n/a | 2024 | 2024 |
In 2024, FarEye implemented Multiplier Leave in the Absence and Leave Management category. The public Multiplier case study documents FarEye's engagement with Multiplier for Employer of Record and global payroll to employ more than 10 staff across five countries, providing the contextual scope for the Multiplier platform deployment.
Multiplier Leave was aligned with the platform's employee self-service and HRIS capabilities. The implementation narrative supports standard Absence and Leave Management workflows such as leave request submission, manager approvals, leave balance tracking, and HR record updates, configured to reflect country specific leave policies across the covered jurisdictions.
The deployment operated alongside Multiplier's Employer of Record and payroll services used by FarEye, keeping leave records and payroll administration within the same Multiplier HRIS environment and reducing manual handoffs between HR and payroll functions for the 10+ employed staff across five countries. Configuration emphasis was on regional compliance and centralized HR and payroll recordkeeping within a single vendor platform.
Governance and rollout focused on HR and People Operations across the affected countries, with Multiplier administering Employer of Record and payroll processes. The case study explicitly cites approximately 40% annual cost savings and improved payroll accuracy as outcomes of the Multiplier Employer of Record and global payroll engagement, and it does not report explicit leave management outcomes for Multiplier Leave.
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Applicant Tracking System | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2024 | 2024 |
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FarEye USA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, FarEye implemented Zendesk Chat on its website. FarEye deployed Zendesk Chat under the Chatbots and Conversational AI category to support customer service and sales inquiry handling via a web-embedded conversational interface.
The implementation concentrated on embedding the Zendesk Chat widget, configuring real-time agent routing rules, implementing canned responses, and capturing conversation transcripts for continuity of service. Configuration used category-aligned capabilities such as automated pre-chat forms, session queuing, and contextual data capture to ensure agents received customer context at session start.
Operational coverage is the public website where chat sessions serve as the primary inbound conversational channel for customer service and pre-sales interactions. The deployment implies agent-facing consoles and supervisory controls to manage availability, monitor concurrent sessions, and maintain service queues.
Governance focused on defining chat handling policies and escalation pathways from automated responses to live agents, and on cataloguing transcripts for case creation and follow up. The record positions Zendesk Chat as FarEye's front-line conversational channel in 2016, connecting website visitors to customer service workflows within the Chatbots and Conversational AI category.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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FarEye USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, FarEye implemented Zoom as an Audio Video and Web Conferencing application on its public website. The deployment embeds Zoom into FarEye web properties to enable live audiovisual sessions initiated directly from the site.
Zoom provides standard audio and video meetings, browser-based joining, screen sharing, recording, and meeting scheduling, configured to support customer-facing sessions and internal collaboration. The application name Zoom and the Apps Category Audio Video and Web Conferencing are central to FarEye customer engagement and remote teamwork workflows.
Operationally the implementation surfaces meeting links and embedded join flows on the site, aligning web access with commercial and support interactions. Governance is administered through Zoom meeting scheduling and access control workflows to manage session provisioning and participant access.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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FarEye USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2023 | 2023 |
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FarEye USA CRM
FarEye USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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FarEye USA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2023 | 2023 |
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FarEye USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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FarEye USA Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EOR (Employer of Record) | Professional Services |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at FarEye USA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by FarEye USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||