Brampton, CA8 2NG,
United Kingdom
Farlam Hall Hotel & Restaurant Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Farlam Hall Hotel & Restaurant and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 51 Farlam Hall Hotel & Restaurant employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Farlam Hall Hotel & Restaurant has purchased the following applications: Rezcontrol PMS for Hotel Property Management in 2022, Intuit Mailchimp for Marketing Automation in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Farlam Hall Hotel & Restaurant is running and its propensity to invest more and deepen its relationship with Rezcontrol , SABRE , ResDiary or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Farlam Hall Hotel & Restaurant revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Farlam Hall Hotel & Restaurant intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rezcontrol | Legacy | Rezcontrol PMS | Hotel Property Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Farlam Hall Hotel & Restaurant implemented Rezcontrol PMS as its property-level Hotel Property Management system to centralize reservations, front desk operations, and revenue activities. The Rezcontrol PMS deployment was led through a property-focused rollout that included comprehensive staff training and hands-on operational adoption across reception and duty manager shifts.
Configuration concentrated on core Hotel Property Management capabilities, including reservation management, package and rate creation, booking confirmations, and automated email handling. The implementation also used Rezcontrol PMS for revenue management tasks, weekly and monthly forecasting, and operational reporting, with the Revenue & Reservations Manager configuring rates and packages directly within Rezcontrol PMS.
Operational integrations emphasized distribution connectivity and departmental coordination, Rezcontrol PMS was used to push rates and availability to the hotel website and third-party booking channels using channel manager workflows. Day to day operations tied Rezcontrol PMS activity to Accounts, Sales and Marketing, and Food and Beverage through shared booking, billing, and guest communication processes, while cash handling and staff rota management were managed alongside the PMS workflows.
Governance and process changes accompanied the deployment, with formalized staff training, establishment of email response timeframes, inclusion of Rezcontrol PMS reports in weekly management meetings, and role-based responsibilities such as heading reception and covering duty management shifts. Customer service procedures were codified into PMS-driven workflows for booking confirmations, complaint handling, and interdepartmental handoffs.
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Reservation and Booking Management | ERP Services and Operations |
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2023 | 2023 |
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Reservation and Booking Management | ERP Services and Operations |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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