Northlake, 76262, TX,
United States
Farmer Brothers Technographics
Farmer Brothers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Farmer Brothers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1064 Farmer Brothers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Farmer Brothers has purchased the following applications: UKG Ready (ex Kronos Workforce Ready) for Workforce Management in 2015, Zoom for Audio Video and Web Conferencing in 2021, Adobe Commerce (ex Magento) for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Farmer Brothers is running and its propensity to invest more and deepen its relationship with UKG , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Farmer Brothers revenues, which have grown to $398.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Farmer Brothers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Farmer Brothers Tech Stack and Enterprise Applications
Farmer Brothers HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015 Farmer Brothers implemented UKG Ready (ex Kronos Workforce Ready) to centralize Workforce Management capabilities across its HR and payroll operations. The deployment focused on the SaaS Time and Labor Management (TLM) functionality within UKG Ready (ex Kronos Workforce Ready) to support time capture and labor administration across the organization.
The implementation centered on the Kronos Workforce Ready TLM module, with configuration work that included pay rule setup, time collection method configuration, and administrative control definition. A single internal administrator served as the sole IT support and configuration owner, handling user provisioning, configuration updates, and day to day administrative tasks for the UKG Ready platform.
Operationally the system supported HR and payroll workflows and served as the primary intake point for payroll and benefits support questions, with the administrator addressing a heavy volume of inquiries. Governance was structured around centralized application ownership and first line support responsibilities, with the administrator maintaining change controls, user access governance, and operational support processes for Workforce Management.
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Farmer Brothers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Farmer Brothers implemented Zoom as their Audio Video and Web Conferencing solution and embedded Zoom functionality on their public website. The deployment positions Zoom as the primary web-facing conferencing layer for customer and partner interactions while also supporting internal audio and video collaboration.
The implementation leverages core Zoom capabilities such as scheduled meetings, webinar hosting, screen sharing, and session recording to enable synchronous interactions directly from the corporate site. Zoom is configured to handle both client-facing event flows and employee meeting workflows, aligning with typical Audio Video and Web Conferencing functional modules for participant joining, host controls, and session management.
Deployment is scoped to the company web channel and integrated into the customer engagement surface that visitors access through the Farmer Brothers website, with operational use across the companys United States footprint. Implementation details emphasize web-embedded conferencing and hosted meeting orchestration, rather than back-office system replacements.
Governance and operational controls focus on conferencing access policies, scheduling workflows, and host provisioning to standardize meeting handling and content capture. The configuration approach reflects an enterprise pattern for Audio Video and Web Conferencing, centralizing meeting administration and web-based attendee experiences under Zoom.
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Collaboration | Collaboration |
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2015 | 2015 |
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Farmer Brothers eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Farmer Brothers implemented Adobe Commerce (ex Magento) to power its customer-facing website. The Adobe Commerce implementation functions as the primary eCommerce platform for the Consumer Packaged Goods business, running the public storefront and administrative consoles that manage product presentation and online ordering for the United States market. The deployment is realized on the company website using Magento technology, positioning Adobe Commerce as the central application for online catalog and checkout workflows. Farmer Brothers uses Adobe Commerce (ex Magento) to deliver storefront experiences and to centralize web-based commerce operations.
The implementation configures core Adobe Commerce capabilities including catalog management, product merchandising, content management, checkout and order management, and promotional pricing engines, reflecting standard eCommerce module usage. Operational ownership is aligned with digital commerce and marketing teams, with administration conducted through the Adobe Commerce administrative interface and storefront theming applied to the public site. Governance focuses on catalog and promotion workflows, content publishing controls and site operations, using Adobe Commerce configuration and role-based admin controls to manage daily commerce processes. The public site reference indicates Adobe Commerce (ex Magento) is embedded in Farmer Brothers web infrastructure for online product discovery and ordering.
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Farmer Brothers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Farmer Brothers PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Farmer Brothers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Farmer Brothers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Farmer Brothers
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Farmer Brothers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||