Long Beach, 90802-2326, CA,
United States
Farmers & Merchants Bank of Long Beach Technographics
Farmers & Merchants Bank of Long Beach Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Farmers & Merchants Bank of Long Beach and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Farmers & Merchants Bank of Long Beach employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Farmers & Merchants Bank of Long Beach has purchased the following applications: DocuSign eSignature for Digital Signing in 2021, Automattic Jetpack CRM for CRM in 2022, New Relic APM for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Farmers & Merchants Bank of Long Beach is running and its propensity to invest more and deepen its relationship with Docusign , Automattic , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Farmers & Merchants Bank of Long Beach revenues, which have grown to $314.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Farmers & Merchants Bank of Long Beach intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Farmers & Merchants Bank of Long Beach Tech Stack and Enterprise Applications
Farmers & Merchants Bank of Long Beach Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Farmers & Merchants Bank of Long Beach deployed DocuSign eSignature on its public website as a Digital Signing solution. The implementation embeds DocuSign eSignature into customer-facing web forms to capture legally binding electronic signatures for online document workflows and customer authorization flows.
Configuration emphasizes eSignature templates, embedded signing sessions, envelope routing, and recipient authentication controls consistent with Digital Signing capabilities. DocuSign eSignature template management and signature field configuration are used to standardize document presentation and signing order, while embedded signing flows reduce handoffs between web sessions and signature capture.
Integration is implemented at the website layer, with DocuSign eSignature flows invoked from online forms and document delivery pages to keep signature capture within the bank’s public web experience. Operational coverage focuses on customer-facing channels across retail and lending functions in the United States, supported by centralized template stewardship, role based access to envelopes, and preservation of audit trails for compliance and recordkeeping.
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Farmers & Merchants Bank of Long Beach CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Farmers & Merchants Bank of Long Beach implemented Automattic Jetpack CRM on its website, deploying the CRM as the primary web-facing contact capture and management tool. The deployment is concentrated on the public site where Jetpack CRM collects inbound inquiries and converts form submissions into persistent contact records, positioning Automattic Jetpack CRM as the first-line digital repository for customer interactions. This implementation impacts customer-facing functions, notably marketing and customer service teams, by centralizing web-originated leads and inquiries into a single CRM instance accessible to branch and digital channel staff.
Configuration emphasizes core CRM capabilities typical for web deployments, including web form lead capture, contact profile consolidation, activity logging, and basic communication workflows within Automattic Jetpack CRM. The system is embedded in the bank website to instrument front-end capture and to route contacts into follow-up workflows, enabling operational alignment between digital channels and front-line service teams. Governance and operational ownership appear oriented around digital channel management and marketing operations, standardizing contact intake processes and record management for ongoing customer engagement.
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Marketing Automation | CRM |
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2017 | 2017 |
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Farmers & Merchants Bank of Long Beach ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2022 | 2022 |
In 2022, Farmers & Merchants Bank of Long Beach deployed New Relic APM to monitor performance of its public website. The deployment uses New Relic APM as an Application Performance Management solution to provide visibility across server side application processes and browser level telemetry for its digital banking site.
Implementation centered on agent based instrumentation on application server tiers and JavaScript browser instrumentation for front end monitoring, enabling distributed transaction tracing, error analytics, and real user monitoring consistent with Application Performance Management capabilities. Configuration included custom transaction naming and application maps to surface slow transactions and dependency relationships. Alerting was configured against response time and error rate indicators to drive operational triage.
Operational ownership sits with the bank IT operations and web development teams, who use centralized New Relic APM dashboards for ongoing performance surveillance of the website. Governance was established through standardized monitoring dashboards and alert handling workflows to route incidents into existing incident management processes. The implementation focuses on the public website and application performance monitoring of the bank digital channels.
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Farmers & Merchants Bank of Long Beach PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Farmers & Merchants Bank of Long Beach IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Farmers & Merchants Bank of Long Beach CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Farmers & Merchants Bank of Long Beach
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Farmers & Merchants Bank of Long Beach Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-28 | Farmers & Merchants Bank of Long Beach | Evaluated | Cornerstone OnDemand | Cornerstone Recruiting Suite | Applicant Tracking System, Recruiting | HCM |