Farmers of Salem
1 Avenue of the Arts, Suite B,
Wilmington, 19801, DE,
United States
Wilmington, 19801, DE,
United States
1 800-498-0954
Insurance
Farmers of Salem Technographics
Farmers of Salem Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Farmers of Salem and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Farmers of Salem employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Farmers of Salem has purchased the following applications: Finys Billing for Insurance Billing Administration in 2020, Finys BI for Analytics and BI in 2020, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Farmers of Salem is running and its propensity to invest more and deepen its relationship with Innovative Computer Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Farmers of Salem revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Farmers of Salem intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Farmers of Salem Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Innovative Computer Systems | Legacy | Finys Billing | Insurance Billing Administration | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Farmers of Salem implemented Finys Billing in the Insurance Billing Administration category. The deployment centralized policy administration, billing, and claims processes for the 60 person mutual insurer writing personal and commercial lines across New Jersey, Pennsylvania, Maryland, and Delaware, and included initial product builds for Homeowners, Personal Umbrella, Combination Dwelling, with Business Owners Policy and Commercial Package queued for rollout.
The implementation delivered core modules for policy administration, billing, and claims, and included the Finys user interface, completed declarations, and both online and batch integrations. The project team used the Finys Design Studio to build rating algorithms, rate data tables, and test cases, and to create a smart model, endorsement forms, and Lookup Lists, aligning rating and product configuration with underwriting and actuarial needs.
Operational integrations provided self-service portals for insureds and agents, enabling policy registration, document retrieval, payment processing, quoting, policy issuance, claims reporting, and claim status visibility. Claims functionality implemented detailed payment tracking by individual coverages and expense reporting for inhouse and outside adjusters, engineers, roofers, and attorneys, and the claims conversion was performed as a point in time cutover for all lines of business.
Governance and rollout were structured with biweekly full team calls and weekly breakout calls for policy, billing, claims, and reports, enabling rapid issue resolution and release review. Stakeholders reported improved agent ease of doing business, fewer inbound calls to claims due to portal visibility, and the vendor team accommodated mid project scope changes including adding additional states, which provided operational flexibility during conversion.
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Insurance Claims Management | ERP Services and Operations |
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2020 | 2020 |
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Insurance ERP | ERP Services and Operations |
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2020 | 2020 |
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Insurance Policy Administration | ERP Services and Operations |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Innovative Computer Systems | Legacy | Finys BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Farmers of Salem implemented Finys BI in the Analytics and BI category, with Innovative Computer Systems listed as the vendor. The deployment emphasized web-based portals and self-service interfaces for policyholders and agents, enabling online policy registration, document retrieval, bill payment, and claims reporting.
The implementation covered personal lines modules for Homeowners, Personal Umbrella, and Combination Dwelling, with commercial rollout beginning with Business Owners Policy and Commercial Package planned next. On the policy side Finys BI was configured with declarations, rating algorithms, rate data tables, endorsement forms, Lookup Lists, and a smart model, much of the configuration built using the Finys Design Studio and validated with test cases.
Claims capabilities delivered within Finys BI included coverage-specific payment tracking and the ability to record per-coverage payment detail while issuing a single check, preserving actuarial and rating granularity. The claims module also captured expense-reporting details for in-house adjusters, outside adjusters, engineers, roofers, and attorneys, and extended self-service so policyholders and agents can view claim receipt, claim number, and staff assignments, which reduced inbound claims calls.
The project incorporated online and batch integrations and provided operational coverage across policy, billing, claims, and reporting workflows, supporting writing in New Jersey, Pennsylvania, Maryland, and Delaware. Agents use an agent portal to issue policies and obtain forms, while insureds use a customer portal to register policies, retrieve documents, pay bills, and report claims.
Governance and rollout were organized through biweekly full-team calls and weekly breakout sessions for policy, billing, claims, and reports, with Finys team leads such as Lee Simmons and Steve Pierce participating in release reviews and ticket triage. The implementation emphasized collaborative configuration, iterative release communication, and Design Studio driven rating and testing, and Farmers of Salem reported agent adoption of the interface and responsive vendor engagement including the addition of extra state filings during the engagement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Tag Management | CRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Farmers of Salem
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Farmers of Salem Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Farmers of Salem Technographics
Farmers of Salem is a Insurance organization based in United States,
with around 60 employees and annual revenues of $40.0 million.
Farmers of Salem operates a diverse technology stack with applications such as
Finys Billing, Finys BI and Microsoft 365,
covering areas like Insurance Billing Administration, Analytics and BI and Collaboration.
Farmers of Salem has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Innovative Computer Systems and Microsoft.
Farmers of Salem recently adopted applications including
Google Tag Manager in 2024, Slack Connect in 2022 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Farmers of Salem’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Farmers of Salem’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Farmers of Salem technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.