Toronto, M3N 2Z4, ON,
Canada
Fast Rescue Technographics
Fast Rescue Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fast Rescue and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Fast Rescue employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fast Rescue has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018, AddSearch Site Search for Application, Web and Enterprise Search in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fast Rescue is running and its propensity to invest more and deepen its relationship with Tidio , Microsoft , AddSearch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fast Rescue revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fast Rescue intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fast Rescue Tech Stack and Enterprise Applications
Fast Rescue AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
Fast Rescue implemented Tidio Live Chat in 2020 on its customer-facing website. The deployment centers on the Tidio Live Chat web-embedded widget and chatbot automation, placing Tidio Live Chat squarely in the Chatbots and Conversational AI category to support customer service, reservation inquiries, and real-time visitor engagement.
Configuration reflects a compact leisure and hospitality operator of about 30 employees, emphasizing lightweight administration, chat routing to front-of-house staff, predefined response templates, and visitor context capture to streamline inquiry handling. Governance and workflow ownership sit with operations and customer service, focusing on maintaining response templates and escalation rules while using web-based agent consoles and automated messaging typical of Chatbots and Conversational AI implementations.
|
Fast Rescue Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Fast Rescue implemented Microsoft 365 for Collaboration. The deployment is a cloud hosted Microsoft 365 tenancy used by the 30 employee Leisure and Hospitality firm in Canada and is referenced on Fast Rescue's public website. Microsoft 365 is being used for core Collaboration capabilities including Exchange Online for email and calendaring, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document libraries, and OneDrive for file sync and sharing. The implementation centers on employee collaboration and operational coordination across small team workflows.
Configuration and administration appear aligned with standard Microsoft 365 tenancy practices, using centralized administration through the Microsoft 365 admin interfaces and Azure Active Directory for user provisioning and access control. Functional modules implemented cover email, calendaring, team chat, videoconferencing, document collaboration, and web embedded productivity components noted on the public site. Operational scope focuses on internal communications and document management for corporate and field staff, reflecting a lightweight Collaboration stack appropriate for a company of this size.
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Fast Rescue Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AddSearch | Legacy | AddSearch Site Search | Application, Web and Enterprise Search | Content Management | n/a | 2017 | 2017 |
In 2017 Fast Rescue deployed AddSearch Site Search on its public website to provide on-site search functionality. AddSearch Site Search is used as a cloud-hosted Application, Web and Enterprise Search implementation to index site content and surface search results for visitors.
The implementation focused on standard site search capabilities, including automated crawling and indexing of site pages, relevance tuning through administrator controls, and a front-end search interface with autocomplete and faceted filtering to support visitor navigation. Configuration work emphasized cataloging page taxonomy and content snippets to ensure queries return navigable results, and the AddSearch Site Search console was used to manage indexing cadence and relevance rules.
Operational scope is limited to Fast Rescue's website, supporting web-based guest information and navigation for the leisure and hospitality audience. Governance centered on a small internal owner maintaining the AddSearch admin console, updating index rules as site content changed, and using built-in search analytics to inform ongoing relevance adjustments.
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Fast Rescue eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
eCommerce | eCommerce |
|
2007 | 2007 |
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Fast Rescue CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
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|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
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Fast Rescue IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
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|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Fast Rescue
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| VP Sales & Marketing | VP | Marketing | ||||
| Finance | Manager | Finance |
Apps Being Evaluated by Fast Rescue Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||