Beltrum, 7156JM,
Netherlands
Favoraid Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Favoraid and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 95 Favoraid employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Favoraid has purchased the following applications: Helios Communer366 for Customer Loyalty in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Favoraid is running and its propensity to invest more and deepen its relationship with Helios Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Favoraid revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Favoraid intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Helios Solutions | Legacy | Helios Communer366 | Customer Loyalty | CRM | n/a | 2015 | 2015 |
In 2015, Favoraid implemented Helios Communer366 as a platform-level Customer Loyalty initiative to support donor and project engagement. Helios Solutions built a global crowdfunding and social platform that connected donors and projects, and Helios Communer366 was provisioned to deliver loyalty and engagement functionality for Favoraid's stakeholder base. The implementation positions Helios Communer366 as Favoraid's Customer Loyalty solution supporting donor relationship management and member engagement workflows.
The deployment used Communer366 and Engage366 style loyalty and engagement modules configured for multichannel updates and member engagement. Functional capabilities implemented included member profile management and segmentation, multichannel notification workflows for project updates, automated engagement triggers, and engagement tracking consistent with Customer Loyalty application patterns. Configuration emphasized donor-facing activity streams and project owner update workflows to sustain repeat participation.
Operational coverage focused on community operations, donor communications, and project owner workflows within the Favoraid platform. Governance and process changes included standardized update and moderation workflows and role based access for community managers and project owners, enabling controlled content and engagement flows. The project was developed to increase stakeholder loyalty and repeat engagement, aligning Helios Communer366 to Favoraid's business function of sustaining recurring donor relationships.
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