Burlingame, 94010-1303, CA,
United States
FCE Benefit Administrators, Inc. Technographics
FCE Benefit Administrators, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FCE Benefit Administrators, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 135 FCE Benefit Administrators, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FCE Benefit Administrators, Inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2009, Microsoft 365 for Collaboration in 2015, CallRail Call Tracking for Call Tracking and Recording in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FCE Benefit Administrators, Inc. is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FCE Benefit Administrators, Inc. revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FCE Benefit Administrators, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FCE Benefit Administrators, Inc. Tech Stack and Enterprise Applications
FCE Benefit Administrators, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2009 | 2009 |
In 2009, FCE Benefit Administrators, Inc. implemented Intuit Quickbooks Enterprise as its core ERP Financial application. The implementation established Intuit Quickbooks Enterprise as the primary financial system for the company, aligning accounting operations with the Insurance industry context and a 135 employee headcount in the United States.
The deployment focused on ERP Financial capabilities common to mid-market accounting platforms, with configuration centered on general ledger structure, accounts payable workflows, accounts receivable invoicing, and financial reporting. Configuration work emphasized a standardized chart of accounts, period close processes, and role based access controls to support auditability and month end discipline.
Operational coverage targeted corporate finance and accounting functions, including billing reconciliation and expense management, to centralize transactional finance activity. The implementation narrative emphasizes application level controls and finance centric process orchestration rather than cross enterprise systems integration, reflecting a contained financial system rollout.
Governance adjustments were oriented around centralized financial control, segregation of duties enforcement, and documented accounting procedures to match the ERP Financial implementation. Training and staged adoption of system modules supported the transition for accounting staff while preserving continuity of core financial operations.
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FCE Benefit Administrators, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, FCE Benefit Administrators, Inc. implemented Microsoft 365 for Collaboration. The deployment positioned Microsoft 365 as the primary Collaboration platform for the 135-employee insurance administration firm, centralizing email, document sharing, and team communication functions.
The implementation leveraged standard Microsoft 365 capabilities including Exchange Online for corporate email, SharePoint Online for document management and intranet content, OneDrive for user file storage, Microsoft Teams for meetings and persistent chat, and Office desktop and web applications for productivity. Configuration work focused on tenant provisioning, user and license assignment, mailbox and site creation, and applying Microsoft 365 service-level settings appropriate to a regulated insurance environment.
FCE Benefit Administrators, Inc. references Microsoft 365 on its public website, indicating a public-facing linkage or attribution to the Microsoft 365 tenancy or associated assets. Operational coverage encompassed core business functions such as benefits administration and back-office operations, with the platform used to coordinate client service workflows and internal collaboration across teams.
Governance included centralized user account management, group-based access controls, and application of retention and compliance policies consistent with insurance data stewardship. Adoption and rollout emphasized centralized administration, staged user onboarding, and standardization of collaboration workflows using Microsoft 365 to reduce fragmentation of email and document repositories.
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FCE Benefit Administrators, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2021 | 2021 |
In 2021, FCE Benefit Administrators, Inc. implemented CallRail Call Tracking to instrument inbound phone activity originating from its corporate website. The CallRail Call Tracking deployment is focused on web-based call attribution and dynamic number insertion, aligning with the Call Tracking and Recording Apps Category to capture channel and session-level source data for incoming calls.
The implementation leverages standard Call Tracking and Recording capabilities, including dynamic phone number insertion, per-session attribution, call detail capture, and in-platform analytics for call routing and measurement. CallRail Call Tracking was configured to produce attribution data that maps inbound calls to digital channels and specific website sessions, supporting measurement of marketing touchpoints.
Operational scope is centered on the company website and the marketing to sales lead flow, enabling marketing teams to attribute inbound phone leads to campaigns and enabling sales teams to act on tracked call records. Management and oversight are handled through the CallRail management console and embedded website tagging, providing a single source for inbound call attribution and operational reporting.
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Customer Experience | CRM |
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2019 | 2019 |
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FCE Benefit Administrators, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at FCE Benefit Administrators, Inc.
Apps Being Evaluated by FCE Benefit Administrators, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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