Chicago, 60601, IL,
United States
Feeding America Technographics
Feeding America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Feeding America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Feeding America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Feeding America has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, ADP Workforce Now Benefits for Benefits Administration in 2016, Ceres ERP for Food and Beverage ERP in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Feeding America is running and its propensity to invest more and deepen its relationship with Oracle , ADP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Feeding America revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Feeding America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Feeding America Tech Stack and Enterprise Applications
Feeding America ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Microsoft Dynamics NAV | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Feeding America migrated from Microsoft Dynamics NAV to Oracle NetSuite ERP as a cloud-based ERP Financial system. The Technology Programs Manager led the conversion of disparate financial and supply chain systems, mapping philanthropy donations into summarized general ledger transactions and working with a database administrator and an Informatica consultant to implement daily mapping feeds to Oracle NetSuite ERP.
The Oracle NetSuite ERP implementation included finance configuration for summarized donation posting, conversion of historical donation records from Microsoft Dynamics NAV, and supply chain interface orchestration for Produce Match Maker, Grocery Purchase Program and the Transportation Management System. Workstreams covered converting coded interface maps with programmers and creating consolidated data views that joined NetSuite transactional data with Odyssey data to support analytics.
Deployment architecture moved the environment to a hosted cloud model, including a planned migration from in house servers to a Rackspace hosted service and a coordinated move to Office 365 for mail. The program also provisioned Tableau Online and Tableau Desktop through a grant to support reporting for Food Bank members and National Office staff, and the ERP operated alongside an implemented CRM platform under centralized governance.
Governance and rollout emphasized cross functional coordination, with Technology meeting Finance, Philanthropy, Supply Chain and Analytics to produce project charters, requirements and project plans, and to deliver training documentation and webinars for hosted network members and national staff. CRM governance included a steering committee and user groups, and process automation efforts targeted duplicate entry and interface consistency between Donor Direct and the national ERP system.
Documented outcomes tied to the program included reduced server maintenance costs after the Rackspace migration, a 50 percent reduction in duplicate data entry between Donor Direct and the national ERP, a Purchasing Portal pricing change that generated more than $4M in orders over four weeks, and a 40 percent reduction in member input time for quarterly reporting, the Network Activity Report implementation received an award.
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Feeding America HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now Benefits | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016 Feeding America implemented ADP Workforce Now Benefits as its Benefits Administration application to centralize benefits and HRIS processes for the nonprofit organization. The deployment targeted employee benefits management and HR recordkeeping across the HR function, with ADP Workforce Now Benefits used as the primary system for benefits enrollment and personnel file maintenance.
Configuration work focused on benefits enrollment workflows, benefits plan configuration, employee personnel file creation, and onboarding support. Feeding America personnel created and maintained employee records in ADP and produced training manuals and onboarding materials to standardize benefits administration and new hire processing using ADP Workforce Now Benefits.
Operational coverage concentrated on the HR and onboarding teams, with day to day data entry and benefits coordination performed by HR coordinators in support of national operations. The implementation included coordination with internal data management systems and CRM software Salesforce to align employee records, and governance relied on documented procedures, training, and role based access to the ADP Workforce Now Benefits environment to enforce consistent data management.
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2022 | 2022 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Feeding America ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eSoftware Professionals | Legacy | Ceres ERP | Food and Beverage ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Feeding America implemented Ceres ERP, delivered by eSoftware Professionals. Ceres ERP is a custom Microsoft Navision platform that serves as a central component of a large ecosystem of food bank tools. The deployment was scoped to support Feeding America and food banks nationwide, providing a unified back office platform for mission operations.
Configuration work on Ceres ERP centered on Food and Beverage ERP capabilities including inventory control, distribution order workflows, and financial processing, with explicit emphasis on program logic and data processing. Development and support activities documented include quality assurance of program logic, error resolution, installation of software for end users, and running performance tests on new and existing software. The engineering team implemented automation and diagnostic analysis to isolate defects and support continuous code level remediation.
Integrations were implemented to connect Ceres ERP with the broader ecosystem of food bank tools and internal IT services, coordinated through collaboration with network administrators, systems analysts, and programmers. Operational coverage included remote users across US food banks and cross departmental projects engaging analysts, designers, and management. Regular liaison with vendors and suppliers supported prompt rectification of technical issues.
Governance practices emphasized oversight of quality assurance, training and management of junior development staff, and structured reporting on programming and test status for management review. Feeding America Ceres ERP in the Food and Beverage ERP category therefore centralized application development, operational monitoring, and support processes for food bank operations.
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Feeding America Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Feeding America Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Feeding America SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2011 | 2011 |
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Feeding America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2014 | 2014 |
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Donor and Fundraising Management | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2008 | 2008 |
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Feeding America EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Feeding America ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Feeding America PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Feeding America PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Feeding America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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Network Virtualisation | IaaS |
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2017 | 2017 |
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Feeding America Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP | Managed Services Provider (MSP) |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Feeding America
Apps Being Evaluated by Feeding America Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-11-20 | Feeding America | Evaluated | Fatica Consulting | MetaLocator | Listing Management | CRM |