Ferdinand Bilstein Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ferdinand Bilstein and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Ferdinand Bilstein employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ferdinand Bilstein has purchased the following applications: MPM ProcessMining for Process Mining in 2020, PSIglobal for Supply Chain Management in 2023, Zendesk Service for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ferdinand Bilstein is running and its propensity to invest more and deepen its relationship with Mehrwerk , PSI Software AG , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ferdinand Bilstein revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ferdinand Bilstein intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mehrwerk | Legacy | MPM ProcessMining | Process Mining | Analytics and BI | n/a | 2020 | 2020 |
In 2020 Ferdinand Bilstein implemented MPM ProcessMining to extend its Qlik Sense platform and embed Process Mining capabilities directly into existing BI workflows. The deployment used Mehrwerk's MPM ProcessMining application to analyze and model operational flows, with an explicit focus on master data processes and business intelligence consumption.
The implementation was configured to deliver core Process Mining capabilities including automated process analysis, monitoring and modelling. The solution emphasized real-time data processing, intelligent analysis mechanisms, ready-to-use business content, and high-performance visualization to support analytical exploration and root cause identification.
Architecturally the deployment established MPM ProcessMining on top of the companys Qlik Sense platform, reusing Qlik infrastructure and developer resources so business users could consume process insights in a single familiar interface. The configuration preserved transparency of back and front end transformations to enable internal co-innovation and reduce reliance on niche consultants.
Governance and rollout for Ferdinand Bilstein prioritized a simple, fast deployment model, enabling the BI organization to get started quickly. As reported by the head of BI, the implementation generated added value for master data processes in a short time, while maintaining user friendliness and performant visualizations.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PSI Software AG | Legacy | PSIglobal | Supply Chain Management | SCM | n/a | 2023 | 2023 |
In 2023, Ferdinand Bilstein implemented PSIglobal as a Supply Chain Management application to model and optimize its multi level European logistics network. The deployment concentrated initially on France and Germany and aimed to increase transparency and improve sustainability and service across transport and distribution operations.
PSIglobal was configured to leverage network routing and location optimization capabilities, supporting scenario modeling of transport flows and enabling comparative evaluation of routing and site options. The implementation used optimization engines and model-driven scenario analysis to refine route structures and to assess location decisions across multiple echelons of the distribution footprint.
Operational scope focused on logistics and supply chain planning teams and distribution site planners in the targeted regions, translating model outputs into route plans and location strategies. PSIglobal was positioned to inform operational planning, inventory movement considerations, and distribution scheduling as part of regional logistics decision making.
Governance emphasized iterative model validation and the integration of scenario results into established planning workflows to ensure outputs were actionable for planners. The engagement explicitly aimed to increase transparency and improve sustainability and service, using PSIglobal to provide a single system of record for network modeling and optimization.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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