Feu Vert SAS
11 allee du Moulin Berger,
Ecully, 69130,
France
Ecully, 69130,
France
33 4 2610-5800
Retail
Feu Vert SAS Technographics
Feu Vert SAS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Feu Vert SAS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Feu Vert SAS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Feu Vert SAS has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2011, Microsoft 365 for Collaboration in 2020, Zendesk Support Ticketing System for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Feu Vert SAS is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Feu Vert SAS revenues, which have grown to $380.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Feu Vert SAS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Feu Vert SAS Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011 Feu Vert SAS implemented Sage Business Cloud X3 (ex Sage ERP X3) V5 within its Department of Studies to provide core ERP Financial capabilities for its retail operations. The deployment was managed from the Department of Studies with explicit responsibility for availability, maintenance and evolution to meet operational staff requirements.
Sage Business Cloud X3 (ex Sage ERP X3) was configured to deliver standard ERP Financial functions including general ledger, accounts payable, accounts receivable, fixed asset accounting and statutory reporting, leveraging the product's configuration and workflow capabilities. Configuration and automation efforts emphasized aligning the chart of accounts, period closing sequences, approval workflows and scheduled batch processing while preserving controlled change and release practices.
Operational coverage focused on finance and operational staff across the organization, with the Department of Studies guaranteeing the smooth running of the Sage X3 V5 ERP and driving ongoing enhancements based on user demand. Governance and process responsibilities included application lifecycle management, support intake, testing of changes and staged rollouts to ensure continuity of financial operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Feu Vert SAS implemented Microsoft 365 as its primary Collaboration platform, and Microsoft 365 is explicitly surfaced on the company website. The deployment was positioned to support corporate collaboration and productivity across the organization, aligning the application with internal communication and content publishing needs.
The Microsoft 365 implementation centers on Collaboration capabilities including messaging, document management, team collaboration, and cloud file synchronization. The deployment leverages Microsoft 365 components such as Exchange, SharePoint, Teams and OneDrive to provide email and calendaring, intranet and document libraries, persistent team workspaces, and user file storage.
Microsoft 365 is surfaced via the corporate site for content delivery and employee self-service, while the Collaboration platform is used across corporate functions and retail operations in France. Operational scope includes centralized tenant administration and user provisioning to support employees and store teams.
Governance emphasizes centralized administration, role based access controls, compliance policy configuration, and phased rollout of Collaboration services to departmental groups. The implementation narrative ties Feu Vert SAS, Microsoft 365, Collaboration and business functions such as internal communications and document lifecycle management into a single enterprise platform.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Support Ticketing System | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Feu Vert SAS deployed Zendesk Support Ticketing System on its website to centralize customer inquiry intake and establish a single support channel for its retail operations. The implementation places Zendesk Support Ticketing System squarely in the Customer Support layer of the company technology stack, enabling web-based ticket submission and a consolidated support queue for Feu Vert SAS agents.
Configuration emphasized standard ticketing capabilities common to the Customer Support category, including ticket lifecycle management, web form and widget intake from the website, automated routing and escalation logic, SLA policy enforcement, macros and trigger-based automation, and centralized reporting dashboards. Zendesk Support Ticketing System was configured to enable workflow orchestration for case triage, prioritization, and agent assignment consistent with retail customer service needs.
Operational coverage targets customer service teams across Feu Vert SAS in France, aligning web-facing support workflows with internal triage and specialist handoffs. Governance focused on centralized queue ownership, documented ticket handling procedures, and role-based access to reporting and ticket manipulation to ensure consistent service handling and auditability.
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Customer Support | CRM |
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2020 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Feu Vert SAS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Feu Vert SAS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Feu Vert SAS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Feu Vert SAS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Feu Vert SAS Technographics
Feu Vert SAS is a Retail organization based in France,
with around 6000 employees and annual revenues of $380.0 million.
Feu Vert SAS operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), Microsoft 365 and Zendesk Support Ticketing System,
covering areas like ERP Financial, Collaboration and Customer Support.
Feu Vert SAS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Microsoft and Zendesk.
Feu Vert SAS recently adopted applications including
Zendesk Support Ticketing System in 2021, Microsoft 365 in 2020 and Salesforce Service Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Feu Vert SAS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Feu Vert SAS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Feu Vert SAS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.