Lancaster, 75134, TX,
United States
FFE Transportation Technographics
FFE Transportation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FFE Transportation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 FFE Transportation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FFE Transportation has purchased the following applications: FIS GETPAID for AR Automation in 2009, MercuryGate Claims for Insurance Claims Management in 2019, AT&T Personal Cloud for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FFE Transportation is running and its propensity to invest more and deepen its relationship with FIS Global , MercuryGate International , AT&T or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FFE Transportation revenues, which have grown to $680.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FFE Transportation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FFE Transportation Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2009 | 2009 |
In 2009, FFE Transportation implemented FIS GETPAID for AR Automation to centralize accounts receivable operations and day to day collections activity. The deployment placed FIS GETPAID at the center of the A/R department, supporting agents who handle inbound calls and high volume outbound outreach for large corporate customers including Kraft, Bar S, Pilgrims Pride, and Home Depot.
Operational configuration emphasized contact and collections management, with users documenting past due account outreach and follow up notes directly in FIS GETPAID. Functional capabilities in active use included logging incoming calls, initiating approximately 30 outgoing calls per collector per day, managing more than 100 customer emails daily, collecting billing information, and researching and correcting customer problems such as no invoice, no proof of delivery, and incorrect balances. Workflows reflect standard AR Automation practices for dispute tracking, collections follow up, and account reconciliation.
Governance and process design routed account ownership to named A/R agents for large customers and standardized documentation practices inside FIS GETPAID to maintain an audit trail of communications and resolution steps. The implementation touched accounts receivable, billing, customer service, and credit control functions, with the system serving as the primary operational ledger for collections activity and customer dispute handling.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MercuryGate International | Legacy | MercuryGate Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, FFE Transportation, operating as Frozen Food Express (FFE), implemented MercuryGate Claims as its Insurance Claims Management solution. The deployment leveraged MercuryMyEZClaim and MercuryCarrierClaim capabilities to automate freight-claim processing across FFE temperature-controlled less-than-truckload operations in the United States.
The implementation focused on claims intake automation and workflow orchestration, using configured rule-based routing, document capture and repository, exception handling, and adjudication workflows that align with logistics and operations requirements. MercuryGate Claims was provisioned to support high-volume filing and standardized claim lifecycles, with configuration for carrier-facing correspondence and evidentiary attachments.
Operational integration emphasized connectivity to MercuryGate’s integrated carrier claim network and the TranSolutions integration announced by MercuryGate, enabling carrier claim submission and status exchange across the network. The scope covered domestic temperature-controlled LTL routes and centralized claims processing for logistics, operations, and claims administration teams within the United States.
Governance was implemented through centralized claim intake processes, role-based access for claims and operations staff, and standardized workflow handoffs to accelerate resolution. The deployment was intended to increase claim-filing scale and speed resolution as stated in MercuryGate’s announcement about the TranSolutions integration.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AT&T | Legacy | AT&T Personal Cloud | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, FFE Transportation implemented AT&T Personal Cloud as an Application Hosting and Computing Services solution to host its corporate website and support customer-facing web functions. FFE Transportation adopted AT&T Personal Cloud to provide the platform for web hosting and web-facing application delivery, positioning AT&T Personal Cloud as the primary hosting layer for the company website and associated online assets.
The deployment emphasized core cloud hosting capabilities typical of Application Hosting and Computing Services, including virtual compute, scalable storage for site assets, and a centralized management plane for provisioning and access control. Integration work centered on linking the AT&T Personal Cloud environment with the company website to ensure content delivery and application availability, while operational ownership rested with corporate IT and web operations teams, supported by governance processes for cloud provisioning, access management, and release control for web assets.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at FFE Transportation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by FFE Transportation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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