List of MercuryGate Claims Customers
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United States
Since 2010, our global team of researchers has been studying MercuryGate Claims customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MercuryGate Claims for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MercuryGate Claims for Insurance Claims Management include: XPO, a United States based Transportation organisation with 38000 employees and revenues of $7.72 billion, FFE Transportation, a United States based Transportation organisation with 3000 employees and revenues of $680.0 million, Cass Information Systems, a United States based Banking and Financial Services organisation with 1116 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using MercuryGate Claims, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MercuryGate Claims customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Cass Information Systems | Banking and Financial Services | 1116 | $150M | United States | MercuryGate International | MercuryGate Claims | Insurance Claims Management | 2012 | n/a | In 2012, Cass Information Systems implemented MercuryGate Claims, leveraging the TranSolutions MercuryMyEZClaim freight-claims application to deliver a full-service insurance claims capability. This deployment is a Insurance Claims Management use focused on claims handling for Cass shipper clients in the United States, supporting both finance and operations functions since 2012. The MercuryGate Claims implementation consolidated core claims workflows including structured claims intake, adjudication workflow orchestration, and visibility reporting to improve end-to-end claims processing and workflow automation. The solution configuration emphasized automated routing and exception handling consistent with Insurance Claims Management functional models, enabling standardized adjudication and audit trails across freight claims. Operationally the platform was provisioned to serve Cass client-facing claims operations and internal finance teams in the United States, extending visibility to shipper clients and centralizing claims processing. Governance centered on standardized claims workflows and role-based processing to support consistent adjudication and operational control, while stated benefits included improved visibility and workflow automation for Cass and its shipper clients. | |
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FFE Transportation | Transportation | 3000 | $680M | United States | MercuryGate International | MercuryGate Claims | Insurance Claims Management | 2019 | n/a | In 2019, FFE Transportation, operating as Frozen Food Express (FFE), implemented MercuryGate Claims as its Insurance Claims Management solution. The deployment leveraged MercuryMyEZClaim and MercuryCarrierClaim capabilities to automate freight-claim processing across FFE temperature-controlled less-than-truckload operations in the United States. The implementation focused on claims intake automation and workflow orchestration, using configured rule-based routing, document capture and repository, exception handling, and adjudication workflows that align with logistics and operations requirements. MercuryGate Claims was provisioned to support high-volume filing and standardized claim lifecycles, with configuration for carrier-facing correspondence and evidentiary attachments. Operational integration emphasized connectivity to MercuryGate’s integrated carrier claim network and the TranSolutions integration announced by MercuryGate, enabling carrier claim submission and status exchange across the network. The scope covered domestic temperature-controlled LTL routes and centralized claims processing for logistics, operations, and claims administration teams within the United States. Governance was implemented through centralized claim intake processes, role-based access for claims and operations staff, and standardized workflow handoffs to accelerate resolution. The deployment was intended to increase claim-filing scale and speed resolution as stated in MercuryGate’s announcement about the TranSolutions integration. | |
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XPO | Transportation | 38000 | $7.7B | United States | MercuryGate International | MercuryGate Claims | Insurance Claims Management | 2019 | n/a | In 2019, XPO implemented MercuryGate Claims, an Insurance Claims Management application. The deployment is presented by MercuryGate as part of its integrated carrier claim network following MercuryGate's acquisition of TranSolutions, and the implementation in the United States focused on automating carrier claim submission and end to end freight claim lifecycle management. The MercuryGate Claims implementation centered on automated claims intake and large scale claim filing workflows, claim lifecycle tracking, document capture and audit trail capabilities, and rule based workflow orchestration for exception routing and adjudication staging. Configuration emphasized automated freight claim submission templates and workflow automation to reduce manual touchpoints in logistics and finance claim processes. Operational integration targeted carrier networks and transportation operations, enabling XPO to submit and manage carrier claims within MercuryGate's networked claim environment. The rollout spanned claims administration, operations and finance functions across XPO's US operations, aligning claim submission workflows with carrier interfaces and transportation event data to support ongoing lifecycle management. Governance changes focused on centralizing claim submission and standardizing adjudication workflows, with MercuryGate Claims used to instrument automated routing, notifications and audit controls. The program was described as improving turnaround and administrative efficiency through automation of carrier claim submission and lifecycle management. |
Buyer Intent: Companies Evaluating MercuryGate Claims
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