Fidelis Care
25-01 Jackson Avenue Long Island City,
New York City, 11101, NY,
United States
New York City, 11101, NY,
United States
1 888-343-3547
Insurance
Fidelis Care Technographics
Fidelis Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fidelis Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Fidelis Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fidelis Care has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2012, Oracle PeopleSoft HCM for Core HR in 2013, Cognizant TriZetto Facets for Core Admin Processing System in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fidelis Care is running and its propensity to invest more and deepen its relationship with Oracle , Workday , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fidelis Care revenues, which have grown to $4.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fidelis Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fidelis Care Tech Stack and Enterprise Applications
Fidelis Care ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Fidelis Care implemented Oracle PeopleSoft ERP in the ERP Financial category to centralize financial accounting and asset management workflows. The deployment targeted finance functions including fixed asset accounting, prepaid expense scheduling, and expense reclassification using PeopleSoft 9.2.
Configurations emphasized Fixed Assets ledger controls and prepaid templates that are reviewed monthly, alongside structured processes to reclass expenses and prepare rollforward schedules for auditors. The implementation configured the PeopleSoft 9.2 Fixed Assets module to accept a migrated fixed asset register from Excel, and established prepaid accounting templates to support recurring amortization and month-end close activities. Standard accounting distributions and posting rules were applied to streamline reclassifications and produce audit-ready rollforward schedules.
Operational governance instituted monthly reviews of fixed asset and prepaid templates within the finance organization, with audit deliverables produced as part of month-end close. The project was managed by a team leader who led the upgrade of the fixed asset register from Excel into PeopleSoft 9.2, overseeing data migration, validation, and reconciliation during rollout. Scope was centered on corporate finance and accounting functions, and process changes were embedded to align reclassification workflows and rollforward reporting with auditor requirements.
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Expense Management | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2016 | 2016 |
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Fidelis Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2013 | 2018 |
In 2013, Fidelis Care implemented Oracle PeopleSoft HCM for Core HR. The implementation positioned Oracle PeopleSoft HCM as the principal application supporting Core HR activities and consolidated HR, benefits administration and talent management workflows under a single PeopleSoft instance.
Configuration emphasized Oracle PeopleSoft HCM modules aligned with Core HR responsibilities, including the Core HR data model, position management, benefits administration, absence management and talent lifecycle components such as recruiting and performance management. The Oracle PeopleSoft HCM deployment applied role-based security, PeopleSoft business process framework configuration and HR data entity modeling to standardize employee records and enable employee and manager self-service functionality.
Operational coverage focused on HR, payroll-related HR functions, benefits and talent management, with Oracle PeopleSoft HCM used to centralize employee lifecycle workflows and approval chains. The modular architecture of Oracle PeopleSoft HCM supported phased module activation and configuration to align system capabilities with HR operational priorities.
Governance and process controls were established through standardized workflow definitions, role and access governance, and audit-oriented configuration of PeopleSoft business processes, supporting controlled change management for Core HR procedures. This account reflects a 2013 Oracle PeopleSoft HCM implementation at Fidelis Care, highlighting system architecture, modules, governance and operational alignment.
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2016 | 2016 |
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Fidelis Care ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Fidelis Care implemented Cognizant TriZetto Facets as its Core Admin Processing System, establishing TriZetto Facets as the central platform for plan administration and pricing workflows. The deployment involved Cognizant as the vendor and internal configuration teams that positioned Facets to support pricing, provider records, and claims modeling functions.
The implementation incorporated TriZetto NetworX components alongside Cognizant TriZetto Facets, with explicit configuration of NetworX Pricer for provider and rate setup and NetworX Modeler for running claim models. System Configuration Analyst III activity during the conversion included configuring providers in NetworX Pricer, executing claim models in NetworX Modeler, producing pricing difference reports between Core and NetworX, and calculating pricing variances for reporting to upper management.
Operational integration used backend SQL to move NetworX agreement shells between environments and to run ad hoc reports supporting the NetworX conversion, and issue management was handled through the TriZetto ticketing system. The workstreams targeted pricing, provider management, claims modeling, and actuarial reporting, with frequent NetworX touchpoint meetings to coordinate cross-functional stakeholders and resolve configuration issues.
Governance emphasized formalized procedures and knowledge transfer, System Configuration Analyst III responsibilities included authoring NetworX procedures and training new consultants, and a regular cadence of touchpoint meetings plus ticket triage with TriZetto enforced configuration change controls and environment promotion processes.
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Mailing System | ERP Services and Operations |
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2006 | 2006 |
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Medical Care Management | ERP Services and Operations |
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2016 | 2016 |
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Fidelis Care Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Fidelis Care Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Fidelis Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Fidelis Care ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2015 |
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Fidelis Care SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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Fidelis Care TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2019 | 2019 |
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Payment Integrity | TRM |
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2019 | 2019 |
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Fidelis Care PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Fidelis Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Fidelis Care
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Human Resources | VP | HR | |
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Assistant Vice President, Learning and Organizational Development | VP | HR | |
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Manager, HR Business Partner | Manager | HR | |
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Manager, HR Business Partner | Manager | HR | |
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Program Manager, Business Intelligence | Manager | IT | |
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Manager, Reporting and Analytics | Manager | Finance | |
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IT Manager, Business Intelligence | Manager | IT | |
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Director of Marketing and Sales Operations | Director | Marketing | |
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Director of Marketing and Sales | Director | Marketing | |
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VP, Healthcare Operations | VP | Operations | |
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CFO | CXO | Finance | |
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President & COO | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Chief Executive Officer | CXO | Finance | |
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Director, HRIS & HR Compliance | Director | HR | |
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Senior Manager, HR Business Partner | Manager | HR | |
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Vice President, Human Resources | VP | HR | |
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Manager, Cash and Treasury | Manager | Finance | |
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Asst. Vice President - Finance | VP | Finance | |
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Director Of Finance | Director | Finance | |
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Purchasing Manager | Manager | Procurement | |
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Director, Infrastructure Services | Director | Finance | |
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Accounts Payable and Payroll Manager | Manager | Finance | |
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Director, Human Resources | Director | HR | |
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Talent Acquisition Specialist in Human Resources | Manager | HR | |
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Talent Acquisition Specialist | Non Manager | HR | |
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Senior Director Human Resources | Director | HR | |
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IT Project Manager | Manager | IT | |
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Payroll Administrator | Non Manager | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Database Administrator | Non Manager | IT | |
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Senior Database Administrator | Non Manager | IT | |
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Data Analyst | Non Manager | IT | |
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Director of IT | Director | IT | |
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Provider Partnership Associate | Manager | Operations | |
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Director, Value Based Payment Initiatives | Director | Operations | |
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Manager, Vendor Management | Manager | Operations | |
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Director Vendor Management | Director | Operations | |
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AVP IT | VP | IT | |
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Apps Being Evaluated by Fidelis Care Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fidelis Care IT executives and key decision makers. This section highlights Fidelis Care's latest recorded technology evaluations, including Akamai CDN for Content Delivery Network on 2024-12-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fidelis Care digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-06 | Fidelis Care | Evaluated | Akamai | Akamai CDN | Content Delivery Network | IaaS |
FAQ - APPS RUN THE WORLD Fidelis Care Technographics
Fidelis Care is a Insurance organization based in United States,
with around 4500 employees and annual revenues of $4.40 billion.
Fidelis Care operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Oracle PeopleSoft HCM and Cognizant TriZetto Facets,
covering areas like ERP Financial, Core HR and Core Admin Processing System.
Fidelis Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Cognizant.
Fidelis Care recently adopted applications including
Centene Workbench Commission in 2021, Red Hat JBoss Enterprise Application Platform in 2021 and Akamai CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fidelis Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fidelis Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fidelis Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.