AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Fidelitas Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sisthema Legacy Sisthema Panthera ERP ERP Financial ERP Financial Management n/a 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sisthema Legacy Sisthema Panthera ERP - Document Management Document Management Content Management n/a 2018 2018
In 2018, Fidelitas implemented Sisthema Panthera ERP - Document Management to centralize document workflows and support critical business functions such as customer service, billing, and production control. The initiative addressed a layered information architecture that constrained development, and the deployment targeted a thorough process redesign to align systems with the company’s multifaceted security and cash handling services. Panthera was tailored with customized production control modules and specific contracting and invoicing functions to automate tasks previously handled manually. Document Management and workflow management capabilities were configured and are being gradually extended across company processes to dematerialize paper flows and centralize customer documents, while a specially developed software component supports money counting customer service. Operational coverage focuses on administrative, production control, customer service, and billing functions that support Fidelitas’s service lines, including cash transport, cash counting, alarm center connections, and vault services. The implementation enabled periodic reports to be visible to customers online with filters and password protection, improving access to transactional and contract documentation for external stakeholders. Governance included a staged rollout of Document Management and workflow orchestration across departments, with process redesign embedded in module configuration to support complaint handling and reporting workflows. Outcomes called out by the project include computerized internal administrative processes, paper flow dematerialization, automated complaint management with status tracking, improved customer service for money counting, and stated gains in efficiency, savings, and service quality.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017

IT Decision Makers and Key Stakeholders at Fidelitas

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Fidelitas Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fidelitas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fidelitas digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fidelitas Technographics
Fidelitas is a Professional Services organization based in Italy, with around 2420 employees and annual revenues of $209.0 million.
Fidelitas operates a diverse technology stack with applications such as Sisthema Panthera ERP, Zoom and Sisthema Panthera ERP - Document Management, covering areas like ERP Financial, Audio Video and Web Conferencing and Document Management.
Fidelitas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sisthema and Zoom Video Communications.
Fidelitas recently adopted applications including Zoom in 2020, FreshDesk Customer Support in 2020 and Sisthema Panthera ERP in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fidelitas’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fidelitas’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fidelitas technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.