Cincinnati, 45202, OH,
United States
Fifth Third Bank Technographics
Fifth Third Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fifth Third Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18616 Fifth Third Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fifth Third Bank has purchased the following applications: CGI ACAPS Enterprise for Loan Management in 2021, Slack Connect for Collaboration in 2022, Google Custom Search for Application, Web and Enterprise Search in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fifth Third Bank is running and its propensity to invest more and deepen its relationship with CGI Group , LightBox , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fifth Third Bank revenues, which have grown to $8.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fifth Third Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fifth Third Bank Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI ACAPS Enterprise | Loan Management | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, Fifth Third Bank engaged CGI teams to support and enhance the CGI ACAPS Enterprise mainframe application for daily credit application processing and related loan workflows in the United States. The deployment is classified as Loan Management and centers on the ACAPS mainframe-hosted loan processing core that handles credit adjudication, application intake, and servicing workflows.
The engagement focused on application support and enhancement of ACAPS Enterprise, with functional emphasis on origination and servicing capabilities inferred from job postings and engineer resumes indicating CGI staff worked on ACAPS for Fifth Third starting in 2021. Operational activities included ongoing mainframe application maintenance, configuration updates to origination and servicing logic, and engineering work to sustain daily credit application throughput within the bank's loan operations.
Operational coverage was US-focused and aligned to business functions in credit operations, underwriting, and loan servicing, delivered through CGI application support and engineering teams embedded with the bank. Governance and rollout were executed as iterative support and enhancement waves, preserving existing mainframe architecture while aligning changes to Fifth Third Bank change control procedures and credit operations workflows.
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Real Estate Property Management | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Custom Search | Application, Web and Enterprise Search | Content Management | n/a | 2017 | 2017 |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Fifth Third Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Fifth Third Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||