List of CGI ACAPS Enterprise Customers
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Since 2010, our global team of researchers has been studying CGI ACAPS Enterprise customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CGI ACAPS Enterprise for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CGI ACAPS Enterprise for Loan Management include: JPMorgan Chase, a United States based Banking and Financial Services organisation with 317233 employees and revenues of $180.60 billion, Fifth Third Bank, a United States based Banking and Financial Services organisation with 18616 employees and revenues of $8.50 billion, KeyBank, a United States based Banking and Financial Services organisation with 17396 employees and revenues of $7.29 billion and many others.
Contact us if you need a completed and verified list of companies using CGI ACAPS Enterprise, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CGI ACAPS Enterprise customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fifth Third Bank | Banking and Financial Services | 18616 | $8.5B | United States | CGI Group | CGI ACAPS Enterprise | Loan Management | 2021 | n/a |
In 2021, Fifth Third Bank engaged CGI teams to support and enhance the CGI ACAPS Enterprise mainframe application for daily credit application processing and related loan workflows in the United States. The deployment is classified as Loan Management and centers on the ACAPS mainframe-hosted loan processing core that handles credit adjudication, application intake, and servicing workflows.
The engagement focused on application support and enhancement of ACAPS Enterprise, with functional emphasis on origination and servicing capabilities inferred from job postings and engineer resumes indicating CGI staff worked on ACAPS for Fifth Third starting in 2021. Operational activities included ongoing mainframe application maintenance, configuration updates to origination and servicing logic, and engineering work to sustain daily credit application throughput within the bank's loan operations.
Operational coverage was US-focused and aligned to business functions in credit operations, underwriting, and loan servicing, delivered through CGI application support and engineering teams embedded with the bank. Governance and rollout were executed as iterative support and enhancement waves, preserving existing mainframe architecture while aligning changes to Fifth Third Bank change control procedures and credit operations workflows.
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JPMorgan Chase | Banking and Financial Services | 317233 | $180.6B | United States | CGI Group | CGI ACAPS Enterprise | Loan Management | 2017 | n/a |
In 2017 JPMorgan Chase deployed CGI ACAPS Enterprise in the United States to support card application processing and business loan origination and credit decisioning, using the application within the Loan Management category. The implementation was delivered by CGI Group and executed as part of a multi-year program to centralize origination workflows and improve decision support.
CGI ACAPS Enterprise was configured with modules focused on origination and credit decisioning, supporting application intake, rule-based decision support, and throughput improvements reported during program execution. Project records reference Chase Card Originations and ACAPS activity spanning at least Oct 2017 through Jan 2020, indicating sustained operational configuration and tuning over multiple release cycles.
Operational scope targeted card originations and business lending functions across JPMorgan Chase in the United States, aligning Loan Management capabilities with underwriting, credit assessment, and application processing teams. Governance and rollout followed a programmatic approach led by CGI Group, with configuration and rule management concentrated on origination and credit decisioning modules, and documented improvements to decision support and application throughput during the engagement.
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KeyBank | Banking and Financial Services | 17396 | $7.3B | United States | CGI Group | CGI ACAPS Enterprise | Loan Management | 2019 | n/a |
In 2019 KeyBank implemented CGI ACAPS Enterprise as part of a Loan Management initiative in the United States, with integration work documented in 2019 to 2020. The deployment used CGI ACAPS Enterprise from vendor CGI Group to address loan origination and automated line creation workflows, aligning application usage with Loan Management functional requirements.
The implementation centered on automating loan and line creation and process orchestration, reflecting Loan Management capabilities such as origination workflow automation, data validation, and lifecycle event handling. Module usage is inferred from integration project descriptions referencing ACAPS and OBS for loan and line creation rather than a standalone product case study, so the configuration emphasis was on orchestration and process automation consistent with Loan Management systems.
Integration work connected CGI ACAPS Enterprise to an OBS system to enable end to end creation of loans and lines, with documented interface specifications and integration artifacts created during 2019 to 2020. These integrations imply the use of interfaces for transactional message exchange and workflow triggers between ACAPS and OBS to support automated origination flows and downstream processing.
Operational coverage was within the United States and the project impacted loan origination, line management, and credit operations functions, with governance focused on documented integration artifacts and process orchestration rules. The narrative and documentation indicate the primary outcome was automation of loan and line creation processes through CGI ACAPS Enterprise integrations, implemented and recorded during the 2019 to 2020 integration effort.
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