Boston, 2115, MA,
United States
Fiksu Technographics
Fiksu Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fiksu and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Fiksu employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fiksu has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, UserVoice for Product Review Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fiksu is running and its propensity to invest more and deepen its relationship with Oracle , Google , UserVoice or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fiksu revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fiksu intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fiksu Tech Stack and Enterprise Applications
Fiksu ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Fiksu implemented Oracle NetSuite ERP as its core ERP Financial application. The implementation centralized finance and billing operations, positioning Oracle NetSuite ERP to support accounts receivable, cash application, invoice generation, and insertion order management for the company.
Operational configuration focused on order-to-cash workflows, with finance teams entering new insertion orders into Oracle NetSuite ERP and applying cash receipts to prepaid insertion orders. Functional capabilities include accounts receivable ledger management, cash application, billing and invoicing, insertion order lifecycle controls, and scheduled reporting for client payment and weekly insertion order status.
The NetSuite implementation was integrated with Salesforce to coordinate closure of fully billed insertion orders in both systems, driven by expiration criteria and communication between internal teams and clients. Governance and process controls emphasized regular A/R collections note updates and systematic follow up on past due balances, with workflows to close insertion orders based on billing completion and cross-team confirmation.
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Fiksu Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Fiksu implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The implementation positions Google Workspace as the core Collaboration system for corporate email, calendar, document collaboration, and file storage across Fiksu, supporting business functions including IT administration, marketing, product, and professional services.
Google Workspace (Formerly Google G-Suite) was provisioned with standard Collaboration modules such as Gmail for mail, Google Drive for file storage, Google Docs and Sheets for co-authoring, Google Calendar for scheduling, and the Admin console for user and domain management. Configuration details indicate centralized account provisioning and domain-level governance, with group and sharing controls used to manage access across teams and projects. Public references on Fiksu’s website show the application is active in the company environment, and the deployment reflects a company-wide adoption model scaled to Fiksu’s 300 employees.
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Fiksu eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UserVoice | Legacy | UserVoice | Product Review Management | eCommerce | n/a | 2012 | 2012 |
In 2012, Fiksu implemented UserVoice Product Review Management on their website. The deployment embedded the UserVoice feedback widget across customer-facing pages so the company could capture user reviews, feature requests, and support inquiries directly from its site.
The UserVoice configuration focused on Product Review Management capabilities common to the category, including feedback capture forms, voting and prioritization of requests, a public suggestions forum, and moderation workflows. Controls were configured to categorize submissions and route items into internal queues for product management and support triage.
Operationally the implementation served Fiksu's web channel and linked customer feedback into product management, customer success, and support workflows. Governance emphasized review moderation and structured intake processes to ensure feedback was actionable for engineering and product teams.
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Fiksu CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2015 | 2015 |
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Fiksu ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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Fiksu PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Fiksu IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Fiksu CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Fiksu
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO & EVP | CXO | Finance | ||||
| CEO and Founder | CXO | Finance | ||||
| CTO | CXO | Finance | ||||
| Finance Manager | Manager | Finance | ||||
| VP Operations/CTO | CXO | IT | ||||
| COO | CXO | Finance |
Apps Being Evaluated by Fiksu Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||