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Filip Travel Serbia Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Saga NFG Legacy Saga NFG Selecta CRM CRM CRM Saga NFG 2020 2020 In 2020, Filip Travel Serbia implemented Saga NFG Selecta CRM as its core CRM to centralize customer records and enable campaign management across sales and customer service. The deployment of Saga NFG Selecta CRM targeted contact-center integration and campaign orchestration, aligning CRM capabilities with the operator's booking and post-sale engagement processes in Serbia. The implementation configured functional modules for contact management, campaign management, and automated cross-channel campaign orchestration, and it enabled improved customer segmentation and sales efficiency. Contact-center integration was implemented to shorten call handling time and to connect voice interactions with CRM customer records, supporting routed interactions and campaign-triggered outreach workflows. Saga New Frontier Group served as the implementer and the project is documented in the vendor case study on the Selecta CRM site. Operational scope focused on the contact center and sales functions within Filip Travel Serbia, and governance centered on vendor-led implementation and configuration of campaign and contact-center workflows to standardize segmentation and outreach processes.
IT Decision Makers and Key Stakeholders at Filip Travel Serbia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Filip Travel Serbia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Filip Travel Serbia Technographics

Filip Travel Serbia is a Leisure and Hospitality organization based in Serbia, with around 68 employees and annual revenues of $2.0 million.

Filip Travel Serbia operates a diverse technology stack with applications such as Saga NFG Selecta CRM, covering areas like CRM.

Filip Travel Serbia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Saga NFG.

Filip Travel Serbia recently adopted applications including Saga NFG Selecta CRM in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Filip Travel Serbia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Filip Travel Serbia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Filip Travel Serbia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.