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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Saga NFG Selecta CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Banca Intesa Beograd Banking and Financial Services 3073 $500M Serbia Saga NFG Saga NFG Selecta CRM CRM 2021 n/a
In 2021, Banca Intesa Beograd implemented Saga NFG Selecta CRM as a customer relationship management platform for banking-sector customer engagement in Serbia. The deployment is identified on vendor reference lists as a Saga NFG Selecta CRM installation supporting CRM and digital customer engagement activities for the bank, which has approximately 3073 employees. The Saga NFG Selecta CRM implementation appears to emphasize campaign management and a consolidated 360° customer view, as indicated by the vendor reference listing specific module usage. The configuration appears to standardize customer profiles, segmentation and campaign orchestration workflows, aligning marketing, sales and service functions under CRM data models and interaction histories. This signal is drawn from Saga NFG and Intellya reference lists rather than a public case study, so specific systems integrated and rollout sequencing are not documented. Governance for the Saga NFG Selecta CRM deployment is expected to center on centralized CRM stewardship, campaign governance and cross-functional process alignment to support digital customer engagement in the bank's retail operations.
Filip Travel Serbia Leisure and Hospitality 68 $2M Serbia Saga NFG Saga NFG Selecta CRM CRM 2020 Saga NFG
In 2020, Filip Travel Serbia implemented Saga NFG Selecta CRM as its core CRM to centralize customer records and enable campaign management across sales and customer service. The deployment of Saga NFG Selecta CRM targeted contact-center integration and campaign orchestration, aligning CRM capabilities with the operator's booking and post-sale engagement processes in Serbia. The implementation configured functional modules for contact management, campaign management, and automated cross-channel campaign orchestration, and it enabled improved customer segmentation and sales efficiency. Contact-center integration was implemented to shorten call handling time and to connect voice interactions with CRM customer records, supporting routed interactions and campaign-triggered outreach workflows. Saga New Frontier Group served as the implementer and the project is documented in the vendor case study on the Selecta CRM site. Operational scope focused on the contact center and sales functions within Filip Travel Serbia, and governance centered on vendor-led implementation and configuration of campaign and contact-center workflows to standardize segmentation and outreach processes.
Raiffeisenbank Beograd Banking and Financial Services 47000 $10.8B Serbia Saga NFG Saga NFG Selecta CRM CRM 2019 Intellya
In 2019, Raiffeisenbank Beograd implemented Saga NFG Selecta CRM to centralize campaign activities across mass and premium retail segments in Serbia. Saga NFG Selecta CRM, categorized as CRM, was introduced to streamline campaign orchestration and automate customer journeys for the bank's consumer and private banking cohorts. The implementation emphasized campaign management and real time decisioning capabilities as described by the vendor, configuring the platform to sequence personalized journeys and execute multichannel campaigns. Configuration work concentrated on customer journey automation, segment driven rule sets, and orchestration across digital and offline channels to support both mass and premium segments. Operational coverage included marketing and customer experience functions within Raiffeisenbank Beograd in Serbia, enabling coordinated campaign planning, execution, and reporting across channels. The deployment was focused on improving multichannel campaign orchestration and enhancing customer experience in the bank's local market. Intellya is listed as the implementer and worked alongside vendor Saga NFG on the Selecta CRM implementation, with governance oriented around standardized campaign workflows and marketing ownership. Rollout activities centered on operationalizing campaign workflows and handing off orchestration ownership to marketing and CX teams, consistent with vendor descriptions of campaign management and real time decisioning functionality.
UniCredit Bank Serbia Banking and Financial Services 1500 $350M Serbia Saga NFG Saga NFG Selecta CRM CRM 2021 n/a
In 2021 UniCredit Bank Serbia appears on Intellya and Saga NFG reference lists for Saga NFG Selecta CRM, identifying the bank as a regional reference for the vendor in Serbia and associating the institution with the CRM application. This listing is sourced from vendor partner materials and should be treated as an inferred Selecta customer rather than as a published case study, with module usage inferred from reference documentation rather than from a dedicated public implementation narrative. Based on the vendor and partner client lists, Saga NFG Selecta CRM usage is inferred to align with core CRM functional areas, including contact and customer master management, sales pipeline and opportunity management, campaign and lead management, case and service request handling, workflow automation, and embedded AI assisted scoring and recommendations. The entry restates Saga NFG Selecta CRM and the Apps Category CRM to reflect the product relationship to typical CRM capabilities and enterprise customer engagement workflows. Operationally the presence on reference lists positions UniCredit Bank Serbia as a regional reference in Serbia for CRM deployments, implying cross functional applicability across sales, marketing, and customer service organizations rather than a narrow pilot. Governance signals are limited in the source, however category aligned practice suggests centralized CRM governance, data stewardship for customer records, and phased rollout or adoption to support compliance and customer engagement processes. All module and process details beyond the reference listing are inferred from the vendor context and not confirmed by a public case study.
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Buyer Intent: Companies Evaluating Saga NFG Selecta CRM

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FAQ - APPS RUN THE WORLD Saga NFG Selecta CRM Coverage

Saga NFG Selecta CRM is a CRM solution from Saga NFG.

Companies worldwide use Saga NFG Selecta CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Raiffeisenbank Beograd, Banca Intesa Beograd, UniCredit Bank Serbia and Filip Travel Serbia are recorded users of Saga NFG Selecta CRM for CRM.

Companies using Saga NFG Selecta CRM are most concentrated in Banking and Financial Services and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Saga NFG Selecta CRM are most concentrated in Serbia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Saga NFG Selecta CRM across Americas, EMEA, and APAC.

Companies using Saga NFG Selecta CRM range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 25%.

Customers of Saga NFG Selecta CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Saga NFG Selecta CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.