AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Finar Tech Stack and Enterprise Applications

Finar AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Finar implemented Tawk.to on its public website. The deployment uses Tawk.to within the Chatbots and Conversational AI category to provide a web based live chat channel for customer engagement and inbound prospect inquiry capture. The chat widget is embedded across the corporate site and exposes visitor facing messaging for product and contact inquiries. Configuration leveraged core Chatbots and Conversational AI capabilities common to web chat implementations, including live messaging, agent routing, canned responses, chat transcript capture, and simple lead capture forms. Tawk.to was administered through the vendor console to manage messaging workflows, agent queues, and canned reply libraries without bespoke application level customization. The implementation focused on site level widget configuration and administrative controls to operationalize conversational handling. Operational scope centers on website customer engagement and commercial inquiry handling, impacting customer support and sales functions. Governance concentrated on establishing chat ownership, response workflows, and transcript review to align conversational interactions with existing support and sales processes. Ongoing administration and moderation are performed through the Tawk.to console and embedded widget controls.
Finar Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2014 2014
In 2014, Finar deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration application. Finar is an India based life sciences company with approximately 3,500 employees and the deployment was positioned to support enterprise email, document collaboration, and scheduling across the organization. The Google Workspace (Formerly Google G-Suite) implementation encompasses core Collaboration modules such as Gmail for corporate email, Google Drive for file storage and shared drives, Google Docs Sheets and Slides for collaborative authoring, Google Calendar for scheduling, and Google Meet for video conferencing. Configuration signals indicate standard admin and user provisioning patterns consistent with Google Workspace, including use of the Google Workspace admin console to manage accounts, groups, and data access policies. Operational coverage is described as enterprise wide, supporting corporate functions that include research collaboration, operations support, and administrative teams, and traces of Google Workspace are present on Finar's corporate website. Governance is aligned with centralized account administration and domain management within the Google Workspace control plane, with typical workflows for user onboarding and group based access used to enforce collaboration policies within the Collaboration category.
Finar PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho Creator Apps Development PaaS n/a 2019 2019
In 2019, Finar implemented Zoho Creator as part of a second wave of digitization to address functional gaps left by earlier cloud tools. Zoho Creator, an Apps Development platform, was configured by Aarialife, a Zoho Premium Partner, to extend and automate business process capabilities that off-the-shelf products did not provide. The implementation focused on building custom applications within Zoho Creator to standardize forms, orchestrate workflow rules, and surface consolidated dashboards for operational visibility. Zoho Creator was used to automate approval flows and data validation, and to encapsulate business logic that previously required manual intervention, aligning with Apps Development functional workflows. Deployment was executed as an add-on layer that bridged Finar's existing cloud-based tools and unconnected internal systems, enabling data capture and process automation without replatforming core services. The project architecture prioritized lightweight integration patterns and centralized application logic to provide clearer operational data flows across manufacturing and business support functions. Governance was structured around process owners and the Aarialife implementation team, with phased rollouts to reduce disruption and to incrementally replace manual steps. The Zoho Creator implementation enabled Finar to automate business processes further and gain greater clarity of their business.
Finar IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Finar

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Finar Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Finar IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Finar digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Finar Technographics
Finar is a Life Sciences organization based in India, with around 3500 employees and annual revenues of $550.0 million.
Finar operates a diverse technology stack with applications such as Tawk.to, Google Workspace (Formerly Google G-Suite) and Zoho Creator, covering areas like Chatbots and Conversational AI, Collaboration and Apps Development.
Finar has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Google and Zoho Corp..
Finar recently adopted applications including Microsoft Azure Cloud Services in 2021, Tawk.to in 2020 and Amazon EC2 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Finar’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Finar’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Finar technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.