Ahmedabad, 382110,
India
Finar Technographics
Finar Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Finar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Finar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Finar has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Zoho Creator for Apps Development in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Finar is running and its propensity to invest more and deepen its relationship with Tawk.to , Google , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Finar revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Finar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Finar Tech Stack and Enterprise Applications
Finar AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Finar implemented Tawk.to on its public website. The deployment uses Tawk.to within the Chatbots and Conversational AI category to provide a web based live chat channel for customer engagement and inbound prospect inquiry capture. The chat widget is embedded across the corporate site and exposes visitor facing messaging for product and contact inquiries.
Configuration leveraged core Chatbots and Conversational AI capabilities common to web chat implementations, including live messaging, agent routing, canned responses, chat transcript capture, and simple lead capture forms. Tawk.to was administered through the vendor console to manage messaging workflows, agent queues, and canned reply libraries without bespoke application level customization. The implementation focused on site level widget configuration and administrative controls to operationalize conversational handling.
Operational scope centers on website customer engagement and commercial inquiry handling, impacting customer support and sales functions. Governance concentrated on establishing chat ownership, response workflows, and transcript review to align conversational interactions with existing support and sales processes. Ongoing administration and moderation are performed through the Tawk.to console and embedded widget controls.
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Finar Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Finar deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration application. Finar is an India based life sciences company with approximately 3,500 employees and the deployment was positioned to support enterprise email, document collaboration, and scheduling across the organization.
The Google Workspace (Formerly Google G-Suite) implementation encompasses core Collaboration modules such as Gmail for corporate email, Google Drive for file storage and shared drives, Google Docs Sheets and Slides for collaborative authoring, Google Calendar for scheduling, and Google Meet for video conferencing. Configuration signals indicate standard admin and user provisioning patterns consistent with Google Workspace, including use of the Google Workspace admin console to manage accounts, groups, and data access policies.
Operational coverage is described as enterprise wide, supporting corporate functions that include research collaboration, operations support, and administrative teams, and traces of Google Workspace are present on Finar's corporate website. Governance is aligned with centralized account administration and domain management within the Google Workspace control plane, with typical workflows for user onboarding and group based access used to enforce collaboration policies within the Collaboration category.
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Finar PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Creator | Apps Development | PaaS | n/a | 2019 | 2019 |
In 2019, Finar implemented Zoho Creator as part of a second wave of digitization to address functional gaps left by earlier cloud tools. Zoho Creator, an Apps Development platform, was configured by Aarialife, a Zoho Premium Partner, to extend and automate business process capabilities that off-the-shelf products did not provide.
The implementation focused on building custom applications within Zoho Creator to standardize forms, orchestrate workflow rules, and surface consolidated dashboards for operational visibility. Zoho Creator was used to automate approval flows and data validation, and to encapsulate business logic that previously required manual intervention, aligning with Apps Development functional workflows.
Deployment was executed as an add-on layer that bridged Finar's existing cloud-based tools and unconnected internal systems, enabling data capture and process automation without replatforming core services. The project architecture prioritized lightweight integration patterns and centralized application logic to provide clearer operational data flows across manufacturing and business support functions.
Governance was structured around process owners and the Aarialife implementation team, with phased rollouts to reduce disruption and to incrementally replace manual steps. The Zoho Creator implementation enabled Finar to automate business processes further and gain greater clarity of their business.
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Finar IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Finar
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Finar Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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